“All purchases from the PlayStation Store are final and non-refundable except as stated in this Agreement or the then-current PlayStation Store Cancellation Policy.”
This analysis describes what Sony PlayStation's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The default no-refund rule means consumers have no general right to return or be reimbursed for PlayStation Store purchases; any refund right depends entirely on the Agreement or a separately maintained Cancellation Policy.
You are not entitled to a refund on PlayStation Store purchases except where this Agreement or the then-current PlayStation Store Cancellation Policy provides one.
How other platforms handle this
All purchases of DashPass Gift Subscriptions are final and non-refundable.
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Prepaid Funds are non-refundable and expire at the end of the term in the applicable Order.
"All purchases from the PlayStation Store are final and non-refundable except as stated in this Agreement or the then-current PlayStation Store Cancellation Policy.Excerpt from Sony PlayStation's PlayStation Terms of Service
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The default no-refund rule means consumers have no general right to return or be reimbursed for PlayStation Store purchases; any refund right depends entirely on the Agreement or a separately maintained Cancellation Policy.
You are not entitled to a refund on PlayStation Store purchases except where this Agreement or the then-current PlayStation Store Cancellation Policy provides one.
ConductAtlas has identified this type of provision across 176 platforms. See the full comparison.
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