Sony PlayStation · PlayStation Terms of Service · View original document ↗

No Warranty on PlayStation Services or Content Quality

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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This analysis describes what Sony PlayStation's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The complete disclaimer of warranties across quality, functionality, availability, and performance means users have no contractual guarantee that the services or content will work, be available, or meet any standard.

Consumer impact (what this means for users)

You receive no warranty of any kind regarding the quality, functionality, availability, or performance of PlayStation, PlayStation Services, or any feature or Content.

How other platforms handle this

ActiveCampaign Medium

WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.

Netflix Medium

Netflix makes no representations or warranties about the quality of your watching experience on your display.

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

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▸ View Original Clause Language DOCUMENT RECORD
"
No warranty is given about the quality, functionality, availability or performance of PlayStation, PlayStation Services, or any feature or Content offered on or through PlayStation or PlayStation Services. All services and content are provided "AS IS" and "AS AVAILABLE" with all faults.

— Excerpt from Sony PlayStation's PlayStation Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
PlayStation Terms of Service
Entity
Sony PlayStation
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-031488
Document ID
CA-D-00183
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3490f6cf4ee99b139d79e5abb20f589e230f0b4379012d6bbd4606c4d8130d38
Analysis generated
May 20, 2026 21:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Sony PlayStation
Document: PlayStation Terms of Service
Record ID: CA-P-031488
Captured: 2026-05-20 21:02:03 UTC
SHA-256: 3490f6cf4ee99b13…
URL: https://conductatlas.com/platform/sony-playstation/playstation-terms-of-service/provision/CA-P-031488/no-warranty-on-playstation-services-or-content-quality/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Sony PlayStation's No Warranty on PlayStation Services or Content Quality clause do?

The complete disclaimer of warranties across quality, functionality, availability, and performance means users have no contractual guarantee that the services or content will work, be available, or meet any standard.

How does this clause affect you?

You receive no warranty of any kind regarding the quality, functionality, availability, or performance of PlayStation, PlayStation Services, or any feature or Content.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Sony PlayStation?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Sony PlayStation.