Provision record
SoFi · SoFi Privacy Notice · View original document ↗

Default Opt-In Cookie Consent on Page Abandonment

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

If a user navigates away from the page, closes the tab, or switches applications without interacting with the cookie consent banner, and has not enabled Global Privacy Control in their browser, the site automatically opts the user into all cookie categories via OneTrust's AllowAll function.

This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a passive consent mechanism that triggers full cookie opt-in upon page abandonment for users who have not explicitly engaged with the consent banner, which may require evaluation under CCPA and CPRA requirements for opt-out of sale and sharing of personal information for California residents.

Interpretive note: Whether this mechanism constitutes a violation of CCPA opt-out of sharing requirements depends on enforcement interpretation and whether the cookies activated facilitate sale or sharing as defined under CCPA; this is an operational observation based on the page source code rather than the policy text itself.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated Privacy Notice explicitly discloses that SoFi collects user information through cookies, pixels, and other tracking technologies and shares this data with social media, advertising, and analytics partners. Previously, the policy described these practices in more general language. Under the revised terms, continued use of SoFi's website constitutes acceptance of these tracking and data-sharing practices unless the user actively makes selections in the Privacy Preference Center. You can use the preference center to opt out of optional tracking technologies, though strictly necessary cookies cannot be disabled.

View change record →
Medium Jun 2, 2026

The updated privacy notice explicitly discloses that SoFi uses pixels and tracking technologies to collect information about your actions and preferences, and shares this data with social media, advertising, and analytics partners. The revised consent interface distinguishes between strictly necessary cookies (which cannot be disabled) and optional cookies for performance and targeting purposes (which require affirmative consent). The terms state that if you do not make a selection, you agree to use of these technologies; you can opt out by toggling the button that appears to the right of each optional cookie category.

View change record →
Medium May 30, 2026

The updated terms establish a more permissive consent model for tracking technologies. Previously, the policy stated that users could 'choose not to allow some types of cookies' (opt-in structure). The revised language now states 'If you do not make a selection, you agree to our use of these technologies' (opt-out structure). This means that continued use of the website without affirmative rejection constitutes acceptance of cookies, pixels, and data sharing with advertising and analytics partners. The updated terms also explicitly disclose that SoFi shares collected information with 'social media, advertising, and analytics partners,' providing more specificity about data sharing destinations. You can decline the Privacy Preference Center or decline all optional tracking technologies through the updated preference settings.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

added May 23, 2026

This new high-severity provision implements automatic cookie opt-in when users leave the page without interacting with consent controls, unless GPC is enabled, raising significant privacy compliance concerns.

View full change record →

Consumer impact (what this means for users)

Under this mechanism, users who leave the SoFi page without clicking the consent banner will have all cookie categories, including advertising and analytics cookies, activated. Users who enable Global Privacy Control in their browser will have all non-essential cookies rejected instead.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Enable Global Privacy Control in your browser (available in browsers such as Firefox or via browser extensions) before visiting SoFi pages to ensure the site registers your opt-out signal automatically.

How other platforms handle this

Square Medium

to withdraw your consent to our processing of your data (where such processing is based on consent)

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

Netflix Medium

If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
function optUserIntoCookiesIfCTAsNotClicked() { if (document.visibilityState !== 'hidden') { return; } const userClickedCTA = OneTrust.IsAlertBoxClosed(); const isGPCEnabled = navigator.globalPrivacyControl === true; if (!userClickedCTA && !isGPCEnabled) { window.OneTrust.AllowAll(); } else if (isGPCEnabled) { window.OneTrust.RejectAll(); } }

Excerpt from SoFi's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This consent mechanism engages the California Consumer Privacy Act as amended by the CPRA, specifically provisions governing opt-out of sale and sharing of personal information for cross-context behavioral advertising.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
SoFi Privacy Notice
Entity
SoFi
Document last updated
March 14, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012327
Document ID
CA-D-00104
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3f52f11a90639783b5eec5f67daa95c055799bc0d93d41e33f8dadb8bf9374e3
Analysis generated
May 20, 2026 20:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: SoFi
Document: SoFi Privacy Notice
Record ID: CA-P-012327
Captured: 2026-05-20 20:07:56 UTC
SHA-256: 3f52f11a90639783…
URL: https://conductatlas.com/platform/sofi/sofi-privacy-notice/provision/CA-P-012327/default-opt-in-cookie-consent-on-page-abandonment/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does SoFi's Default Opt-In Cookie Consent on Page Abandonment clause do?

This provision establishes a passive consent mechanism that triggers full cookie opt-in upon page abandonment for users who have not explicitly engaged with the consent banner, which may require evaluation under CCPA and CPRA requirements for opt-out of sale and sharing of personal information for California residents.

How does this clause affect you?

Under this mechanism, users who leave the SoFi page without clicking the consent banner will have all cookie categories, including advertising and analytics cookies, activated. Users who enable Global Privacy Control in their browser will have all non-essential cookies rejected instead.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with SoFi?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by SoFi.