Provision record
SoFi · SoFi Privacy Notice · View original document ↗

Default Opt-In Cookie Consent on Page Abandonment

High severity Medium confidence Explicitdocumentlanguage Common · 295 of 352 platforms
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Document Record

What it is

If a user navigates away from the page, closes the tab, or switches applications without interacting with the cookie consent banner, and has not enabled Global Privacy Control in their browser, the site automatically opts the user into all cookie categories via OneTrust's AllowAll function.

This analysis describes what SoFi's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a passive consent mechanism that triggers full cookie opt-in upon page abandonment for users who have not explicitly engaged with the consent banner, which may require evaluation under CCPA and CPRA requirements for opt-out of sale and sharing of personal information for California residents.

Interpretive note: Whether this mechanism constitutes a violation of CCPA opt-out of sharing requirements depends on enforcement interpretation and whether the cookies activated facilitate sale or sharing as defined under CCPA; this is an operational observation based on the page source code rather than the policy text itself.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated Privacy Notice explicitly discloses that SoFi collects user information through cookies, pixels, and other tracking technologies and shares this data with social media, advertising, and analytics partners. Previously, the policy described these practices in more general language. Under the revised terms, continued use of SoFi's website constitutes acceptance of these tracking and data-sharing practices unless the user actively makes selections in the Privacy Preference Center. You can use the preference center to opt out of optional tracking technologies, though strictly necessary cookies cannot be disabled.

View change record →
Medium Jun 2, 2026

The updated privacy notice explicitly discloses that SoFi uses pixels and tracking technologies to collect information about your actions and preferences, and shares this data with social media, advertising, and analytics partners. The revised consent interface distinguishes between strictly necessary cookies (which cannot be disabled) and optional cookies for performance and targeting purposes (which require affirmative consent). The terms state that if you do not make a selection, you agree to use of these technologies; you can opt out by toggling the button that appears to the right of each optional cookie category.

View change record →
Medium May 30, 2026

The updated terms establish a more permissive consent model for tracking technologies. Previously, the policy stated that users could 'choose not to allow some types of cookies' (opt-in structure). The revised language now states 'If you do not make a selection, you agree to our use of these technologies' (opt-out structure). This means that continued use of the website without affirmative rejection constitutes acceptance of cookies, pixels, and data sharing with advertising and analytics partners. The updated terms also explicitly disclose that SoFi shares collected information with 'social media, advertising, and analytics partners,' providing more specificity about data sharing destinations. You can decline the Privacy Preference Center or decline all optional tracking technologies through the updated preference settings.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5261 other provisions on other platforms.

Change history

added May 23, 2026

This new high-severity provision implements automatic cookie opt-in when users leave the page without interacting with consent controls, unless GPC is enabled, raising significant privacy compliance concerns.

View full change record →

Consumer impact (what this means for users)

Under this mechanism, users who leave the SoFi page without clicking the consent banner will have all cookie categories, including advertising and analytics cookies, activated. Users who enable Global Privacy Control in their browser will have all non-essential cookies rejected instead.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Enable Global Privacy Control in your browser (available in browsers such as Firefox or via browser extensions) before visiting SoFi pages to ensure the site registers your opt-out signal automatically.

How other platforms handle this

Skillshare Medium

The right to withdraw your consent, where processing of Personal Data is based on your consent

Discord Medium

Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

GitHub Medium

When we rely on consent as the legal basis, you have the right to withdraw your consent for data processing at any time.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
function optUserIntoCookiesIfCTAsNotClicked() { if (document.visibilityState !== 'hidden') { return; } const userClickedCTA = OneTrust.IsAlertBoxClosed(); const isGPCEnabled = navigator.globalPrivacyControl === true; if (!userClickedCTA && !isGPCEnabled) { window.OneTrust.AllowAll(); } else if (isGPCEnabled) { window.OneTrust.RejectAll(); } }

Excerpt from SoFi's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This consent mechanism engages the California Consumer Privacy Act as amended by the CPRA, specifically provisions governing opt-out of sale and sharing of personal information for cross-context behavioral advertising. The California Privacy Protection Agency and California Attorney General enforce these requirements. The mechanism also engages FTC Act Section 5 regarding deceptive practices in consent collection. CCPA requires that opt-out of sale and sharing be a clear and affirmative process; passive opt-in via page abandonment may require evaluation against this standard. 2) GOVERNANCE EXPOSURE: High. The automatic AllowAll trigger upon page abandonment for users who have not interacted with the consent banner creates potential exposure under CCPA opt-out of sale and sharing requirements. If any cookies activated through this mechanism facilitate the sharing of personal information with third-party advertising or analytics partners, this flow may constitute a sale or sharing under CCPA without valid opt-out handling for California residents who passively leave the page. 3) JURISDICTION FLAGS: California creates the highest exposure given CPRA's explicit opt-out of sharing requirements for cross-context behavioral advertising. The CPPA has issued enforcement guidance on consent mechanisms and dark patterns. If SoFi serves EU or UK users on these pages, the mechanism may also engage GDPR and UK GDPR requirements for affirmative consent to non-essential cookies, though the document does not indicate EU-specific user scope for this page. 4) CONTRACT AND VENDOR IMPLICATIONS: Advertising and analytics vendors receiving data through cookies activated via this mechanism should be assessed to confirm data processing agreements reflect the consent basis asserted. If the consent mechanism is later determined to be insufficient under CCPA, downstream vendor agreements may require amendment to reflect corrected consent flows. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should audit whether the AllowAll trigger upon page abandonment satisfies CCPA opt-out of sharing requirements for unauthenticated California users. The OneTrust implementation should be reviewed to confirm that the consent state recorded reflects the user's actual interaction, and that no sale or sharing of personal information occurs for users who have not affirmatively consented. A consent mechanism audit specific to California-resident user flows is warranted.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over deceptive or unfair data collection and consent practices under Section 5 of the FTC Act, relevant to passive consent mechanisms that may not reflect user intent.
    File a complaint →
  • State AG
    The California Attorney General and California Privacy Protection Agency enforce CCPA and CPRA opt-out of sale and sharing requirements, directly applicable to this consent mechanism for California residents.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
SoFi Privacy Notice
Entity
SoFi
Document last updated
March 14, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012327
Document ID
CA-D-00104
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3f52f11a90639783b5eec5f67daa95c055799bc0d93d41e33f8dadb8bf9374e3
Analysis generated
May 20, 2026 20:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: SoFi
Document: SoFi Privacy Notice
Record ID: CA-P-012327
Captured: 2026-05-20 20:07:56 UTC
SHA-256: 3f52f11a90639783…
URL: https://conductatlas.com/platform/sofi/sofi-privacy-notice/provision/CA-P-012327/default-opt-in-cookie-consent-on-page-abandonment/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does SoFi's Default Opt-In Cookie Consent on Page Abandonment clause do?

This provision establishes a passive consent mechanism that triggers full cookie opt-in upon page abandonment for users who have not explicitly engaged with the consent banner, which may require evaluation under CCPA and CPRA requirements for opt-out of sale and sharing of personal information for California residents.

How does this clause affect you?

Under this mechanism, users who leave the SoFi page without clicking the consent banner will have all cookie categories, including advertising and analytics cookies, activated. Users who enable Global Privacy Control in their browser will have all non-essential cookies rejected instead.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 295 platforms. See the full comparison.

Is ConductAtlas affiliated with SoFi?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by SoFi.