Smartsheet · Smartsheet Privacy Policy · View original document ↗

Minors and Age Restriction

Low severity Rare · 5 of 325 platforms
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This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes Smartsheet's compliance posture regarding children's privacy under applicable age-gating requirements. It defines the company's operational threshold for age-based data collection restrictions and establishes a remedial process for inadvertent collection from minors.

Consumer impact (what this means for users)

Users under age 16 are not the intended audience for Smartsheet's services. If personal data from a child under 16 is collected, Smartsheet's terms require deletion upon discovery of the child's age status.

How other platforms handle this

Asana Medium

The services are not directed to children under the age of 13, and Asana does not knowingly collect personal information from children under 13. If you are under 16 years of age, you may not use the services without the consent of your parent or legal guardian.

Starbucks Medium

The Service is not directed to children under the age of 13. If you are under 13, do not use or provide any information on the Service. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Nextdoor Medium

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use our Services or provide any personal information to us.

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▸ View Original Clause Language DOCUMENT RECORD
"
Our Site and services are not directed to children under the age of 16 and we do not knowingly collect personal data from children under the age of 16. If we learn that we have collected personal data from a child under the age of 16, we will take steps to delete such information as soon as possible.

— Excerpt from Smartsheet's Smartsheet Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Smartsheet Privacy Policy
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005138
Document ID
CA-D-00712
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
aa3e2b37314e800adf6f92513bffd0a54c2369282b4a03c0788838ef681cf41e
Analysis generated
May 7, 2026 16:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Privacy Policy
Record ID: CA-P-005138
Captured: 2026-05-07 16:22:45 UTC
SHA-256: aa3e2b37314e800a…
URL: https://conductatlas.com/platform/smartsheet/smartsheet-privacy-policy/minors-and-age-restriction/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Smartsheet's Minors and Age Restriction clause do?

This provision establishes Smartsheet's compliance posture regarding children's privacy under applicable age-gating requirements. It defines the company's operational threshold for age-based data collection restrictions and establishes a remedial process for inadvertent collection from minors.

How does this clause affect you?

Users under age 16 are not the intended audience for Smartsheet's services. If personal data from a child under 16 is collected, Smartsheet's terms require deletion upon discovery of the child's age status.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 5 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.