Asana · Asana Terms of Service · View original document ↗

Age Restriction and Minors

Medium severity Uncommon · 15 of 325 platforms
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Recent governance activity Asana recorded 2 documented changes in the last 30 days.
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Document Record

What it is

Asana's service is not for children under 13, and users aged 13–15 need parental consent. Asana does not intentionally collect data from children.

This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision limits Asana's legal exposure under COPPA but places the compliance burden on users and parents, with limited enforcement mechanisms against underage sign-ups.

Consumer impact (what this means for users)

Children under 13 are prohibited from using Asana, and those aged 13–15 require parental consent — but the platform relies on users to self-report age, which provides limited practical protection for minors.

How other platforms handle this

Mistral AI Medium

You must be at least thirteen (13) years old to use the Mistral AI Products. In addition, you must have parental or legal guardian permission, where required, if you are a minor creating a Mistral AI account or using the Mistral AI Products. We will delete any Mistral AI account found to violate the...

Starbucks Medium

The Service is not directed to children under the age of 13. If you are under 13, do not use or provide any information on the Service. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Medium Medium

You must be at least 13 years old to use our Services. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years of age; (b) you have not previously been suspended or removed from our Services; and (c) your registration and your use of the Services is in complia...

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▸ View Original Clause Language DOCUMENT RECORD
"
The services are not directed to children under the age of 13, and Asana does not knowingly collect personal information from children under 13. If you are under 16 years of age, you may not use the services without the consent of your parent or legal guardian.

— Excerpt from Asana's Asana Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY FRAMEWORK: This provision directly engages COPPA (15 U.S.C. §6501 et seq.) and FTC COPPA Rule (16 C.F.R. Part 312), which prohibit collection of personal information from children under 13 without verifiable parental consent. The EU's GDPR Art. 8 sets the digital consent age at 16 (with member state opt-down to 13), and Asana's reference to age 16 for consent without parental authorization aligns with GDPR's default threshold. The primary enforcement authority in the US is the FTC; in the EU, national data protection authorities.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA compliance, including prohibition on collecting personal data from children under 13 without verifiable parental consent.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Asana Terms of Service
Entity
Asana
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 8, 2026
Record ID
CA-P-006320
Document ID
CA-D-00557
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
44aaa80f7c06041579f817784083de8e9df2d4bc58d9f1d77df1f4fc3943a63a
Analysis generated
May 8, 2026 09:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Asana
Document: Asana Terms of Service
Record ID: CA-P-006320
Captured: 2026-05-08 09:03:47 UTC
SHA-256: 44aaa80f7c060415…
URL: https://conductatlas.com/platform/asana/asana-terms-of-service/age-restriction-and-minors/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Asana's Age Restriction and Minors clause do?

This provision limits Asana's legal exposure under COPPA but places the compliance burden on users and parents, with limited enforcement mechanisms against underage sign-ups.

How does this clause affect you?

Children under 13 are prohibited from using Asana, and those aged 13–15 require parental consent — but the platform relies on users to self-report age, which provides limited practical protection for minors.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 15 platforms. See the full comparison.

Is ConductAtlas affiliated with Asana?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.