Smartsheet · Smartsheet Privacy Policy · View original document ↗

Cookie and Tracking Technology Consent Management

Medium severity Medium confidence Inferredfromcontext Unique · 0 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Smartsheet recorded 2 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Smartsheet Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

The notice references a consent management platform (Ketch, as identified in the page source) for managing cookie and tracking technology preferences, authorizing collection of device identifiers, browsing activity, and related data subject to user consent or opt-out choices.

This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision governs the collection of device identifiers and browsing activity through cookies and tracking technologies, determining which data flows are subject to prior consent and which are managed through opt-out, with direct implications for advertising and analytics partner data sharing.

Interpretive note: The specific categories of cookies in use and the precise scope of consent versus opt-out mechanisms are described in linked sub-notices and the consent management platform interface rather than the main notice text.

Recent Activity

This document changed recently

Medium Jun 5, 2026

The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.

View change record →

Change history

modified May 21, 2026

Specific cookie management instructions and functionality implications were removed and replaced with a generic reference to layered notices.

View full change record →

Consumer impact (what this means for users)

The agreement establishes that cookie and tracking technology preferences can be managed through the consent tool available on the Smartsheet website, and that certain advertising and analytics data collection is subject to user consent or opt-out choices as described in the notice.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Access the cookie consent management tool available on the Smartsheet website to review and adjust your tracking and advertising cookie preferences.

How other platforms handle this

Shein Medium

window.GLOBAL_SN_OEST.init({ ssrOest: "OUVCMDQyfDE3Nzg1MjI0NDc5OTN8QzJfQTIyRF9GMjU0X0RCRTlfQjMwQkU2OTVCNThC", shouldSetCC: true, useCC:true, i18nKey: "Curve + Plus" }); ... key:updateOest ... fetch(r,{method:"POST",headers:i}).then

Twilio Medium

TrustArcWrapper.withTrustArc(analytics, { alwaysLoadSegment: true }).load(segmentKey, cookieConfig);

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

See all platforms with this clause type →

Monitoring

Smartsheet has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
The Smartsheet Privacy Notice ("Privacy Notice") consists of this page and the specific notices which describe how we collect, use, and share personal data and explain your related rights and choices.

— Excerpt from Smartsheet's Smartsheet Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Cookie and tracking technology consent implicates the EU ePrivacy Directive (Cookie Law), GDPR consent requirements for non-essential cookies, UK PECR (Privacy and Electronic Communications Regulations), and CCPA and CPRA provisions on the use of automated data collection technologies. The relevant enforcement authorities include EU data protection authorities, the UK ICO, and the California Privacy Protection Agency. 2. GOVERNANCE EXPOSURE: Medium. The implementation of a third-party consent management platform (Ketch) introduces a vendor dependency for compliance with cookie consent obligations. Compliance teams should verify that the consent management platform is configured to meet applicable legal standards in each jurisdiction, including that consent is freely given, specific, informed, and unambiguous for EU and UK users. 3. JURISDICTION FLAGS: EU and EEA users require prior consent for non-essential cookies under the ePrivacy Directive. UK users are subject to PECR. California users may opt out of the sale or sharing of personal information collected through tracking technologies under CCPA and CPRA. Other US state privacy laws may impose similar opt-out requirements. 4. CONTRACT AND VENDOR IMPLICATIONS: The use of Ketch as a consent management platform should be assessed in vendor due diligence to confirm that it meets applicable legal standards, that data flows through the platform are documented, and that Ketch's own data practices are compatible with Smartsheet's privacy obligations. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should conduct periodic audits of the consent management platform configuration to confirm that consent records are captured and retained, that opt-out signals (including Global Privacy Control where applicable) are honored, and that the categories of cookies and tracking technologies in use are consistent with those disclosed in the notice.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Monitor free for 14 days

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has jurisdiction over deceptive or unfair practices related to tracking technology disclosures and consent mechanisms under the FTC Act
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Smartsheet Privacy Policy
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-013172
Document ID
CA-D-00712
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d717d893d470babbacfab8ed42bd074a5a8061edd6082565059e2bf23c98555a
Analysis generated
May 21, 2026 05:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Privacy Policy
Record ID: CA-P-013172
Captured: 2026-05-21 05:48:10 UTC
SHA-256: d717d893d470babb…
URL: https://conductatlas.com/platform/smartsheet/smartsheet-privacy-policy/cookie-and-tracking-technology-consent-management/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Smartsheet's Cookie and Tracking Technology Consent Management clause do?

This provision governs the collection of device identifiers and browsing activity through cookies and tracking technologies, determining which data flows are subject to prior consent and which are managed through opt-out, with direct implications for advertising and analytics partner data sharing.

How does this clause affect you?

The agreement establishes that cookie and tracking technology preferences can be managed through the consent tool available on the Smartsheet website, and that certain advertising and analytics data collection is subject to user consent or opt-out choices as described in the notice.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.