“If you reside in the EEA, UK, or Switzerland, and your complaint cannot be resolved through this process, you may contact JAMS, our U.S.-based third party dispute resolution provider (free of charge).”
This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause ensures that qualifying residents have access to an independent, cost-free dispute resolution mechanism when Smartsheet's internal process fails to resolve their complaint.
EEA, UK, and Switzerland residents have access to JAMS as a free escalation path if their complaint cannot be resolved through Smartsheet's standard process.
How other platforms handle this
The services of JAMS are provided at no cost to you.
Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally...If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration.
You agree with us that, if either of us has concerns, we must first work together to resolve any dispute informally without resorting to legal action. You agree to contact us at legal@anyscale.com...
"If you reside in the EEA, UK, or Switzerland, and your complaint cannot be resolved through this process, you may contact JAMS, our U.S.-based third party dispute resolution provider (free of charge).Excerpt from Smartsheet's Privacy Policy
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561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This clause ensures that qualifying residents have access to an independent, cost-free dispute resolution mechanism when Smartsheet's internal process fails to resolve their complaint.
EEA, UK, and Switzerland residents have access to JAMS as a free escalation path if their complaint cannot be resolved through Smartsheet's standard process.
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.