This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the operational framework under which AI-driven service functionality operates, including the scope of data processing activities and the security standards applied. This defines the baseline data handling practices for AI-enabled features within the service offering.
The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.
View change record →Under this clause, users' content data is subject to processing by AI systems as part of service delivery and development operations. The terms specify that protective measures are implemented during this processing, though the clause does not enumerate specific technical methods or limitations on downstream use of processed data.
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"Smartsheet may offer artificial intelligence (AI) features that process your content data to provide, improve, and develop our services. We use appropriate technical and organizational measures to protect the data processed by these features.— Excerpt from Smartsheet's Smartsheet Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The provision establishes the operational framework under which AI-driven service functionality operates, including the scope of data processing activities and the security standards applied. This defines the baseline data handling practices for AI-enabled features within the service offering.
Under this clause, users' content data is subject to processing by AI systems as part of service delivery and development operations. The terms specify that protective measures are implemented during this processing, though the clause does not enumerate specific technical methods or limitations on downstream use of processed data.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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