Roblox · Roblox Privacy Policy · View original document ↗

Data Retention and Deletion Rights

Medium severity Medium confidence Explicitdocumentlanguage Rare · 7 of 325 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Roblox recorded 18 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Roblox Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

Roblox keeps your personal data for as long as it needs to for its services and legal requirements. You can request deletion of your data, and Roblox states it will respond within 45 days (with a possible 45-day extension).

This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy establishes a 45-day response window for deletion requests with an optional 45-day extension, which is relevant to both CCPA/CPRA (which sets a 45-day statutory response deadline) and GDPR (which requires response without undue delay and within one month with a possible two-month extension); the retention language is broadly stated and does not specify retention periods by data category.

Interpretive note: Retention periods are not specified by data category in the policy; the practical duration of retention for specific data types cannot be determined from the document text alone.

Consumer impact (what this means for users)

Users can request deletion of their personal data by contacting privacy@roblox.com or using the privacy request form; the policy states Roblox will respond within 45 days, potentially extended by another 45 days. The retention policy does not specify how long specific categories of data are kept.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@roblox.com to request deletion of your personal data, or submit a request through the privacy request form available at https://www.roblox.com/my/account. Roblox states it will respond within 45 days of receiving a verified request.

How other platforms handle this

Mistral AI Medium

These Additional Terms apply only to the Mistral AI Products available on the Mistral AI Infrastructure and provided to customers located in the European Union that are subject to the EU Data Act (as defined below). These Additional Terms shall take effect on 12 September 2025 (the "Effective Date")...

WhatsApp Medium

Managing And Deleting Your Information. You have the right to access, correct, or delete your information in certain circumstances. We store information until it is no longer necessary to provide our Services or until your account is deleted, whichever comes first. You can delete your WhatsApp accou...

Perplexity AI Medium

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information, the right to data portability, and the right to opt out of certain data processing activities. To exercise these rights, please co...

See all platforms with this clause type →

Monitoring

Roblox has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.

Start Watcher free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by submitting a request through our privacy request form or by contacting us at privacy@roblox.com. We will respond to verified deletion requests within 45 days, with an extension of up to an additional 45 days where necessary.

— Excerpt from Roblox's Roblox Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages CCPA/CPRA (45-day response with 45-day extension, consistent with statutory requirements), GDPR Article 17 (right to erasure, one-month response with two-month extension), and UK GDPR. The broad retention language ('as long as necessary') without category-specific retention schedules may require evaluation under GDPR's storage limitation principle. (2) GOVERNANCE EXPOSURE: Medium. The absence of specific retention periods by data category is a common gap in privacy policies but may create compliance exposure under GDPR's storage limitation principle, which requires that data be kept no longer than necessary for specified purposes. Regulators in the EU have cited indefinite or broadly stated retention language as a compliance issue. (3) JURISDICTION FLAGS: EU/EEA (GDPR storage limitation), California (CCPA/CPRA right to deletion), UK (UK GDPR), and Brazil (LGPD). The response timeline of 45 days aligns with CCPA but differs from GDPR's one-month standard; compliance teams should confirm that the response process operates within the shorter GDPR timeline for EU users. (4) CONTRACT AND VENDOR IMPLICATIONS: Data processing agreements with service providers and sub-processors must include deletion obligations that align with Roblox's commitments to users. When a user deletion request is honored, downstream processors must also be instructed to delete the data, which requires contractual mechanisms to be in place. (5) COMPLIANCE CONSIDERATIONS: Legal teams should implement category-specific data retention schedules and document the legitimate basis for each retention period. The deletion request workflow should be tested to confirm that deletion is propagated to all systems, including backup systems, within the disclosed timeframe. Verification mechanisms for deletion requests should be assessed to ensure they do not impose undue burden on users.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Watcher free for 14 days

Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has authority over data retention and deletion practices as part of its consumer protection jurisdiction, particularly where retention practices may be unfair or deceptive.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Roblox Privacy Policy
Entity
Roblox
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011064
Document ID
CA-D-00572
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
65526103181ac7fe55d4543ce0b351c34dc032fe69a8add53e6f30543ae9d94a
Analysis generated
May 12, 2026 05:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Roblox
Document: Roblox Privacy Policy
Record ID: CA-P-011064
Captured: 2026-05-12 05:51:06 UTC
SHA-256: 65526103181ac7fe…
URL: https://conductatlas.com/platform/roblox/roblox-privacy-policy/data-retention-and-deletion-rights/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Professional Governance Intelligence

Need to monitor specific governance provisions?

Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Professional free trial

Or start with Watcher →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Roblox's Data Retention and Deletion Rights clause do?

The policy establishes a 45-day response window for deletion requests with an optional 45-day extension, which is relevant to both CCPA/CPRA (which sets a 45-day statutory response deadline) and GDPR (which requires response without undue delay and within one month with a possible two-month extension); the retention language is broadly stated and does not specify retention periods by data category.

How does this clause affect you?

Users can request deletion of their personal data by contacting privacy@roblox.com or using the privacy request form; the policy states Roblox will respond within 45 days, potentially extended by another 45 days. The retention policy does not specify how long specific categories of data are kept.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 7 platforms. See the full comparison.

Is ConductAtlas affiliated with Roblox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.