Provision record
Revolut · Revolut Terms of Service · View original document ↗

APP scam reimbursement eligibility from October 2024

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

When may customers be entitled to reimbursement for APP scams?
“You may be entitled to reimbursement if you have been victim of an APP scam from 7 October 2024 onwards. You must notify us within 13 months of the last relevant transaction...”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut states that customers may be entitled to reimbursement for APP scams that occurred from 7 October 2024 onwards, provided they notify Revolut within 13 months of the last relevant transaction.
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This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Entitlement to reimbursement is conditional on both a specific start date and a 13-month notification deadline, meaning claims outside those boundaries may not be eligible.

⚠

Interpretive note: The word 'may' in 'may be entitled' preserves conditionality; additional eligibility conditions likely exist in the broader agreement but are not present in this excerpt.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Readers who were APP scam victims on or after 7 October 2024 may have a reimbursement entitlement, but must act within 13 months of the last relevant transaction to preserve it.

How other platforms handle this

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You may be entitled to reimbursement if you have been victim of an APP scam from 7 October 2024 onwards. You must notify us within 13 months of the last relevant transaction...

Excerpt from Revolut's Terms of Service

Provision details

Document information
Document
Revolut Terms of Service
Entity
Revolut
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-001209, captured May 5, 2026
Record ID
CA-P-047809
Document ID
CA-D-000537
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001209)
584225d707c3ecb797a8bdc0d0d8691744c2f48567746a383916f483dea20945
Analysis generated
May 7, 2026 07:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001209, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Revolut
Document: Revolut Terms of Service
Record ID: CA-P-047809
Version: CA-V-001209
Captured: 2026-05-05 05:58:09 UTC
SHA-256: 584225d707c3ecb7…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service/provision/CA-P-047809/app-scam-reimbursement-eligibility-from-october-2024/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Revolut's APP scam reimbursement eligibility from October 2024 clause do?

Entitlement to reimbursement is conditional on both a specific start date and a 13-month notification deadline, meaning claims outside those boundaries may not be eligible.

How does this clause affect you?

Readers who were APP scam victims on or after 7 October 2024 may have a reimbursement entitlement, but must act within 13 months of the last relevant transaction to preserve it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.