This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Entitlement to reimbursement is conditional on both a specific start date and a 13-month notification deadline, meaning claims outside those boundaries may not be eligible.
Interpretive note: The word 'may' in 'may be entitled' preserves conditionality; additional eligibility conditions likely exist in the broader agreement but are not present in this excerpt.
Readers who were APP scam victims on or after 7 October 2024 may have a reimbursement entitlement, but must act within 13 months of the last relevant transaction to preserve it.
How other platforms handle this
we shall reimburse to you all payments received from you...without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as you used for the init...
For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.
We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.
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"You may be entitled to reimbursement if you have been victim of an APP scam from 7 October 2024 onwards. You must notify us within 13 months of the last relevant transaction...— Excerpt from Revolut's Revolut Terms of Service
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Entitlement to reimbursement is conditional on both a specific start date and a 13-month notification deadline, meaning claims outside those boundaries may not be eligible.
Readers who were APP scam victims on or after 7 October 2024 may have a reimbursement entitlement, but must act within 13 months of the last relevant transaction to preserve it.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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