Provision record
Revolut · Revolut Terms of Service · View original document ↗

No refund for careless security breach

High confidence Common · 281 of 343 platforms

Key Facts · in the document’s own words

When will Revolut not refund money?
“We won't refund any money if you've acted fraudulently, or you intentionally or carelessly failed to keep your security details or Revolut Card safe...”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut will not refund money where the customer acted fraudulently or intentionally or carelessly failed to keep their security details or Revolut Card safe.
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This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This provision removes Revolut's refund obligation when the customer's own fraud, intentional failure, or carelessness contributed to the loss, placing the financial risk on the customer in those circumstances.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Readers who act fraudulently or who intentionally or carelessly fail to protect their security details or card will not be refunded by Revolut for resulting losses.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

Credit Karma

Credit Karma makes no guarantees to you on credit improvement or performance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We won't refund any money if you've acted fraudulently, or you intentionally or carelessly failed to keep your security details or Revolut Card safe...

Excerpt from Revolut's Terms of Service

Provision details

Document information
Document
Revolut Terms of Service
Entity
Revolut
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-001209, captured May 5, 2026
Record ID
CA-P-047807
Document ID
CA-D-000537
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001209)
584225d707c3ecb797a8bdc0d0d8691744c2f48567746a383916f483dea20945
Analysis generated
May 7, 2026 07:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001209, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Revolut
Document: Revolut Terms of Service
Record ID: CA-P-047807
Version: CA-V-001209
Captured: 2026-05-05 05:58:09 UTC
SHA-256: 584225d707c3ecb7…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service/provision/CA-P-047807/no-refund-for-careless-security-breach/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Revolut's No refund for careless security breach clause do?

This provision removes Revolut's refund obligation when the customer's own fraud, intentional failure, or carelessness contributed to the loss, placing the financial risk on the customer in those circumstances.

How does this clause affect you?

Readers who act fraudulently or who intentionally or carelessly fail to protect their security details or card will not be refunded by Revolut for resulting losses.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.