“Customer agrees to indemnify, defend and hold harmless Perplexity...from and against any liabilities...arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or willful misconduct.”
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customers bear the financial and legal burden of defending Perplexity AI against third-party claims that originate from the customer's own conduct, content, or misconduct.
The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.
View change record →If a third party brings a claim against Perplexity AI arising from your use of the Services in violation of the agreement, your content, or your gross negligence or willful misconduct, you are required to indemnify and defend Perplexity AI.
How other platforms handle this
Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.
Customer provides PlanetScale: (i) prompt written notice of the Infringement Claim to support@planetscale.com, (ii) exclusive control over the defense and settlement of the Infringement Claim
This Section 10(a) will not apply to the extent that the alleged infringement arises from: ... (iii) Customer Data; (iv) Third-Party Products; (v) AI Output; or (vi) AI Input.
"Customer agrees to indemnify, defend and hold harmless Perplexity...from and against any liabilities...arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or willful misconduct.Excerpt from Perplexity AI's Perplexity Enterprise Terms
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Customers bear the financial and legal burden of defending Perplexity AI against third-party claims that originate from the customer's own conduct, content, or misconduct.
If a third party brings a claim against Perplexity AI arising from your use of the Services in violation of the agreement, your content, or your gross negligence or willful misconduct, you are required to indemnify and defend Perplexity AI.
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
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