Provision record
Perplexity AI · Perplexity AI Terms of Service · View original document ↗

Company Has No Obligation to Resolve Merchant Disputes

Medium severity Explicitdocumentlanguage Common · 263 of 352 platforms
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Recent governance activity Perplexity AI recorded 11 documented changes in the last 30 days.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1688 other provisions on other platforms.

How other platforms handle this

Baseten Medium

We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to: Complete the transaction for which We collected the personal information, provide a good or service that You requested...

Tinder Medium

you understand and agree that we have no obligation to display or review Your Content.

Runway Medium

Company retains the right to create reasonable limits on Company's use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity...

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▸ View Original Clause Language DOCUMENT RECORD
"
If you have a dispute with any Merchant, as applicable, we have no obligation or responsibility to become involved, though we may do so at our election in our sole discretion.

Excerpt from Perplexity AI's Terms of Service

Applicable regulations

DSA
European Union

Provision details

Document information
Document
Perplexity AI Terms of Service
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-024015
Document ID
CA-D-00097
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c9921e0f99f05cd64f3f85a6a26d9a37e88e12aed94b338db72b7dc58e524fa1
Analysis generated
May 21, 2026 02:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity AI Terms of Service
Record ID: CA-P-024015
Captured: 2026-05-21 02:31:00 UTC
SHA-256: c9921e0f99f05cd6…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-ai-terms-of-service/provision/CA-P-024015/company-has-no-obligation-to-resolve-merchant-disputes/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Company Has No Obligation to Resolve Merchant Disputes clause do?

The clause states: “If you have a dispute with any Merchant, as applicable, we have no obligation or responsibility to become involved, though we may do so at our election in our sole discretion.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 263 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.