This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
If Customer is eligible for a refund, Zendesk will refund the Reseller, who will then refund the Customer.
Any refund, payment, and credit which Ramp may or must provide to Company in accordance with the terms of the Agreement will be provided by Ramp to Reseller and Company acknowledges and agrees that it must seek such refunds, payments, and credits solely from Reseller.
Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.
"If you have an issue with your order, would like to cancel your order or would like to initiate a return or request a refund, please contact the Merchant directly first. The Merchant will follow their own policy on returns, refunds, cancellations...Excerpt from Perplexity AI's Terms of Service
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The clause states: “If you have an issue with your order, would like to cancel your order or would like to initiate a return or request a refund, please contact the Merchant directly first. The Merchant will follow their own policy on returns, refunds, cancellations...”
ConductAtlas has identified this type of provision across 173 platforms. See the full comparison.
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