OpenAI Sub-Processor List

This document lists the companies OpenAI shares your data with, what those companies do with it, and where in the world they process it. Your data may be handled by cloud providers and moderation vendors across more than 20 countries depending on which OpenAI service you use. Customers with Zero Data Retention status are excluded from certain sub-processor arrangements, such as data warehousing with Snowflake and content moderation via Cinder Technologies.

This document establishes OpenAI's sub-processor arrangements, identifying the third-party entities that process customer data on OpenAI's behalf, the purposes for which they process it, and the geographic locations of that processing. It sets out data-sharing relationships with Microsoft Corporation (cloud infrastructure across 22 countries), Amazon Web Services (cloud infrastructure in the United States), Snowflake, Inc. (data warehousing in the United States), Accenture International Limited (content moderation and customer support across the United States, Canada, and Philippines), Cinder Technologies, Inc. (content moderation in the United States), and TaskUs, LLC (customer support and content moderation in the Philippines). The document limits customer support data processing to data the customer explicitly shares in a support interaction, restricts sub-processor retention of flagged content to the review period and review purpose only, and carves out Zero Data Retention customers from certain sub-processor arrangements. Standard Contractual Clauses are identified as the transfer mechanism for intra-affiliate data transfers.

As an individual user, your content may be shared with third-party sub-processors for moderation and customer support purposes, and those sub-processors may hold samples of flagged content for the duration of a policy review. During customer support, OpenAI processes only the data you explicitly choose to share in that support interaction. If your content is flagged as a potential policy violation, samples may be shared with relevant sub-processors, who retain them only for the review period. If you are a customer with Zero Data Retention status, your data is excluded from the Snowflake data warehousing and Cinder Technologies moderation arrangements.