OpenAI · OpenAI Sub-Processor List · View original document ↗

TaskUs performs content moderation customer support

High severity Medium confidence Explicitdocumentlanguage Common · 290 of 352 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customer data across all OpenAI services is accessible to TaskUs in the Philippines for support purposes, and content and GPT moderation data for specific services is also processed there.

Interpretive note: The excerpt lists multiple distinct functions and service scopes for TaskUs. The canonical claim captures the primary proposition. The precise boundaries between service-line scopes cannot be fully verified from the minimal excerpt.

Consumer impact (what this means for users)

Your data may be processed by TaskUs in the Philippines for customer support regardless of which OpenAI service you use, and for content or GPT moderation if you use the API, ChatGPT Business, Enterprise, or Edu.

How other platforms handle this

Zoom Medium

Perplexity may process the following data if AI features are enabled: Customer Content and context

Webull Medium

disclosure is required by a third-party to complete a transaction initiated by the user

Squarespace Medium

Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).

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▸ View Original Clause Language DOCUMENT RECORD
"
TaskUs, LLC ... Philippines All Services: Customer support API & ChatGPT Business: Moderation of content ChatGPT Enterprise, Edu & ChatGPT Business: Moderation of GPTs

— Excerpt from OpenAI's OpenAI Sub-Processor List

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
OpenAI Sub-Processor List
Entity
OpenAI
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-069962
Document ID
CA-D-00928
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a031cf75d704b4e3de0cedb3ff0a622f189068f774fcde7f6f76c2a0b6251ac3
Analysis generated
July 6, 2026 23:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Sub-Processor List
Record ID: CA-P-069962
Captured: 2026-07-06 23:01:36 UTC
SHA-256: a031cf75d704b4e3…
URL: https://conductatlas.com/platform/openai/openai-sub-processor-list/provision/CA-P-069962/taskus-performs-content-moderation-customer-support/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's TaskUs performs content moderation customer support clause do?

Customer data across all OpenAI services is accessible to TaskUs in the Philippines for support purposes, and content and GPT moderation data for specific services is also processed there.

How does this clause affect you?

Your data may be processed by TaskUs in the Philippines for customer support regardless of which OpenAI service you use, and for content or GPT moderation if you use the API, ChatGPT Business, Enterprise, or Edu.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.