Provision record
OpenAI · OpenAI Privacy Policy · View original document ↗

California and Multi-State Privacy Rights

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Depending on your US state, you may have the right to access, delete, correct your data, or opt out of data sharing, and you can exercise these rights by submitting a form at OpenAI's privacy portal.

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision identifies the specific state-law rights available to users in California, Virginia, Colorado, Connecticut, and Texas, and directs users to a single privacy request portal to exercise them, which is operationally significant for users wishing to control how their data is used.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated policy explicitly discloses that OpenAI receives information from advertisers and other data partners for Free and Go users, and uses this data to personalize ads and measure ad effectiveness. The policy now states that Free and Go users can control what data OpenAI uses to personalize ads through advertising controls in account settings. This represents clarified disclosure of an existing practice rather than a new authorization.

View change record →
Medium Jun 7, 2026

The updated privacy policy now explicitly states that OpenAI receives information from advertisers and other data partners, which is used to personalize ads shown to Free and Go users and to measure the effectiveness of those ads. For example, the policy notes that OpenAI could receive information about purchases users make from advertisers. The policy now includes a dedicated section on ad personalization and measurement as a primary use of personal data for these user tiers. You can manage what data OpenAI uses for ad personalization by accessing the advertising controls in your account settings or by using the Data Controls option.

View change record →
Medium May 1, 2026

The updated policy now explicitly authorizes OpenAI to promote products and services to users through direct marketing on third-party properties and to share limited information with select marketing partners (who are not service providers) to support these efforts. The policy states that some marketing partners may receive information through cookies and similar technologies. The revised terms establish that these marketing practices are subject to user choices and controls, with additional information and opt-out options available. You can make choices about the use of your information for third-party product promotion purposes through controls referenced in the policy.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

The policy states that California, Virginia, Colorado, Connecticut, and Texas residents can submit requests to access, delete, correct, or opt out of sale or sharing of their personal data through privacy.openai.com; non-discrimination protections are also stated, meaning OpenAI commits not to deny service for exercising these rights.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit privacy.openai.com, select the appropriate request type (access, deletion, correction, or opt-out), complete the form, and submit; you may be required to verify your identity to complete the request.

How other platforms handle this

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Notion Medium

Not be Discriminated Against by us for exercising your privacy rights.

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Depending on where you live, you may have certain rights regarding your personal information, including: the right to know what personal information we have collected about you; the right to delete personal information we have collected from you; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of your personal information; the right to limit use of sensitive personal information; and the right to non-discrimination for exercising your privacy rights. California, Virginia, Colorado, Connecticut, and Texas residents may exercise these rights by submitting a request through our Privacy Request Form.

Excerpt from OpenAI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision directly engages CCPA and CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), and TDPPA (Texas).

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011507
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e7d3ae1b9a38038435c94dab99b33a7d5dea6d69b6f8181c5120d571f048984f
Analysis generated
May 12, 2026 10:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Privacy Policy
Record ID: CA-P-011507
Captured: 2026-05-12 10:58:58 UTC
SHA-256: e7d3ae1b9a380384…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/provision/CA-P-011507/california-and-multi-state-privacy-rights/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's California and Multi-State Privacy Rights clause do?

This provision identifies the specific state-law rights available to users in California, Virginia, Colorado, Connecticut, and Texas, and directs users to a single privacy request portal to exercise them, which is operationally significant for users wishing to control how their data is used.

How does this clause affect you?

The policy states that California, Virginia, Colorado, Connecticut, and Texas residents can submit requests to access, delete, correct, or opt out of sale or sharing of their personal data through privacy.openai.com; non-discrimination protections are also stated, meaning OpenAI commits not to deny service for exercising these rights.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.