OpenAI collects a broad range of personal data including your name, email, payment details, everything you type or upload into its products, your device identifiers, IP address, and general location.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The policy identifies conversation content, uploaded files, images, and audio as data categories collected, which means that any personal, professional, or sensitive information submitted during a ChatGPT session is captured and subject to the uses described in this policy.
The updated policy explicitly discloses that OpenAI receives information from advertisers and other data partners for Free and Go users, and uses this data to personalize ads and measure ad effectiveness. The policy now states that Free and Go users can control what data OpenAI uses to personalize ads through advertising controls in account settings. This represents clarified disclosure of an existing practice rather than a new authorization.
View change record →The updated privacy policy now explicitly states that OpenAI receives information from advertisers and other data partners, which is used to personalize ads shown to Free and Go users and to measure the effectiveness of those ads. For example, the policy notes that OpenAI could receive information about purchases users make from advertisers. The policy now includes a dedicated section on ad personalization and measurement as a primary use of personal data for these user tiers. You can manage what data OpenAI uses for ad personalization by accessing the advertising controls in your account settings or by using the Data Controls option.
View change record →The updated policy now explicitly authorizes OpenAI to promote products and services to users through direct marketing on third-party properties and to share limited information with select marketing partners (who are not service providers) to support these efforts. The policy states that some marketing partners may receive information through cookies and similar technologies. The revised terms establish that these marketing practices are subject to user choices and controls, with additional information and opt-out options available. You can make choices about the use of your information for third-party product promotion purposes through controls referenced in the policy.
View change record →The policy states that all content submitted by users including text conversations, uploaded files, images, and audio recordings is collected and processed, alongside technical identifiers including device ID, IP address, and location data derived from device or network settings.
How other platforms handle this
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes: name, contact information (email, phone), payment information, account credentials, and the content you submit, including text, files, images, and audio. We also collect usage data, device identifiers, IP addresses, browser type, operating system, pages visited, and location information derived from your IP address or device settings.Excerpt from OpenAI's Privacy Policy
REGULATORY LANDSCAPE: This provision engages CCPA and CPRA category-based disclosure requirements, which mandate that businesses disclose the specific categories of personal information collected at or before the point of collection.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The policy identifies conversation content, uploaded files, images, and audio as data categories collected, which means that any personal, professional, or sensitive information submitted during a ChatGPT session is captured and subject to the uses described in this policy.
The policy states that all content submitted by users including text conversations, uploaded files, images, and audio recordings is collected and processed, alongside technical identifiers including device ID, IP address, and location data derived from device or network settings.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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