Provision record
OpenAI · OpenAI Privacy Policy · View original document ↗

Children and Minor User Requirements

Low severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The policy states that OpenAI Services are not directed to children under 13, that OpenAI does not knowingly collect personal data from that age group, and that users aged 13 to 17 must have parental or guardian permission to use the Services; the policy also discloses a teen account linking feature that allows parents or guardians to manage settings and receive safety alerts.

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the minimum age requirement for Service use, provides a reporting mechanism for suspected under-13 data collection, and creates a parental permission requirement for users aged 13 to 17, with a linked account feature that permits parental oversight of teen user settings and safety alerts.

Interpretive note: The mechanism by which parental permission for users aged 13 to 17 is established and verified is not described in the policy text, creating ambiguity about how this requirement operates in practice.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated policy explicitly discloses that OpenAI receives information from advertisers and other data partners for Free and Go users, and uses this data to personalize ads and measure ad effectiveness. The policy now states that Free and Go users can control what data OpenAI uses to personalize ads through advertising controls in account settings. This represents clarified disclosure of an existing practice rather than a new authorization.

View change record →
Medium Jun 7, 2026

The updated privacy policy now explicitly states that OpenAI receives information from advertisers and other data partners, which is used to personalize ads shown to Free and Go users and to measure the effectiveness of those ads. For example, the policy notes that OpenAI could receive information about purchases users make from advertisers. The policy now includes a dedicated section on ad personalization and measurement as a primary use of personal data for these user tiers. You can manage what data OpenAI uses for ad personalization by accessing the advertising controls in your account settings or by using the Data Controls option.

View change record →
Medium May 1, 2026

The updated policy now explicitly authorizes OpenAI to promote products and services to users through direct marketing on third-party properties and to share limited information with select marketing partners (who are not service providers) to support these efforts. The policy states that some marketing partners may receive information through cookies and similar technologies. The revised terms establish that these marketing practices are subject to user choices and controls, with additional information and opt-out options available. You can make choices about the use of your information for third-party product promotion purposes through controls referenced in the policy.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
Jul 17, 2026
First Seen
Jul 17, 2026
Last Seen

Change history

modified Jul 17, 2026

No material change in text; provision renamed from 'Children and Minor User Provisions' to 'Children and Minor User Requirements'.

View full change record →

Consumer impact (what this means for users)

Under this provision, users under 13 are excluded from OpenAI Services, and users aged 13 to 17 must have parental or guardian permission. Parents and teen users may optionally link accounts to enable parental management of settings and receipt of safety alerts, with account unlinking available at any time.

Cross-platform context

See how other platforms handle Children and Minor User Requirements and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Our Services are not directed to, or intended for, children under 13. We do not knowingly collect Personal Data from children under 13. If you have reason to believe that a child under 13 has provided Personal Data to OpenAI through the Services, please email us at privacy@openai.com. We will investigate any notification and, if appropriate, delete the Personal Data from our systems. Users under 18 must have permission from their parent or guardian to use our Services.

Excerpt from OpenAI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which prohibits the collection of personal data from children under 13 without verifiable parental consent.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
May 5, 2026
Tracking information
First tracked
July 17, 2026
Last verified
July 17, 2026
Record ID
CA-P-076309
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fa1fc773029acbb2f7359fc6c446a060a24dfbd48cd5a4f96386e6d01097944b
Analysis generated
July 17, 2026 01:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Privacy Policy
Record ID: CA-P-076309
Captured: 2026-07-17 01:40:05 UTC
SHA-256: fa1fc773029acbb2…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/provision/CA-P-076309/children-and-minor-user-requirements/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does OpenAI's Children and Minor User Requirements clause do?

This provision establishes the minimum age requirement for Service use, provides a reporting mechanism for suspected under-13 data collection, and creates a parental permission requirement for users aged 13 to 17, with a linked account feature that permits parental oversight of teen user settings and safety alerts.

How does this clause affect you?

Under this provision, users under 13 are excluded from OpenAI Services, and users aged 13 to 17 must have parental or guardian permission. Parents and teen users may optionally link accounts to enable parental management of settings and receipt of safety alerts, with account unlinking available at any time.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.