If you have a dispute with Noom, you must resolve it through private arbitration rather than going to court. You also cannot join a class action lawsuit against Noom.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration requirement alters the procedural mechanism for dispute resolution, replacing court litigation and jury proceedings with private arbitration. This provision creates a defined opt-out window during which users can elect to retain court access rights.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →You lose access to the court system for virtually all disputes with Noom, and cannot team up with other users to bring collective legal action, significantly reducing your legal leverage. This provision particularly harms consumers with small individual claims that would not be economical to pursue alone in arbitration.
How other platforms handle this
You and Twilio agree to resolve any disputes through binding arbitration administered by JAMS rather than in courts of general jurisdiction. The arbitration will be conducted by a single arbitrator under the JAMS Streamlined Arbitration Rules. The arbitrator's decision will be final and binding. Thi...
You and OpenAI agree to resolve any disputes arising out of or relating to these Terms or our Services through final and binding individual arbitration, except that either party may bring an individual claim in small claims court. You agree to waive your right to a jury trial and to participate in a...
You and Uber agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Application (collectively, "Disputes") will be settled by binding arbitration between you and ...
Monitoring
Noom has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"YOU AGREE THAT, UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT (AS DEFINED IN SECTION 13) WITHIN THIRTY (30) DAYS IN ACCORDANCE WITH SECTION 13.6 (OPT OUT), YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.— Excerpt from Noom's Noom Terms of Service
The mandatory pre-dispute arbitration clause with class action waiver is subject to ongoing FTC and CFPB scrutiny and may face enforceability challenges in certain state jurisdictions (e.g., California, where consumer arbitration protections are heightened under the California Arbitration Act). Compliance teams should note the 30-day opt-out window and whether notice procedures meet enforceability standards.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The arbitration requirement alters the procedural mechanism for dispute resolution, replacing court litigation and jury proceedings with private arbitration. This provision creates a defined opt-out window during which users can elect to retain court access rights.
You lose access to the court system for virtually all disputes with Noom, and cannot team up with other users to bring collective legal action, significantly reducing your legal leverage. This provision particularly harms consumers with small individual claims that would not be economical to pursue alone in arbitration.
ConductAtlas has identified this type of provision across 32 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.