If Noom causes you harm, the most you can recover from the company is either $100 or the total amount you paid Noom in the past year, whichever is greater.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap limits Noom's financial exposure even in cases of significant harm, including potential misuse or breach of sensitive personal health data, which could have consequences far exceeding the subscription amount paid.
Interpretive note: The enforceability of the $100 liability cap may be limited by state law for certain claim types, including health data breach claims; applicable law carve-outs noted in the provision introduce jurisdictional variability.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →Previous version had no excerpt text available; current version now specifies a concrete liability cap of $100 or 12-month payments, whichever is greater.
View full change record →Even if Noom's handling of your health data, billing practices, or service failures cause you significant harm, the terms cap your potential financial recovery at $100 or your prior year of subscription payments, which may be substantially less than your actual damages.
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"TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF NOOM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS FOR ALL CLAIMS RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNTS PAID BY YOU TO NOOM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.Excerpt from Noom's Terms of Service
REGULATORY LANDSCAPE: Liability caps in consumer contracts engage FTC Act Section 5 where they are found to be unconscionable or where they limit recovery for harms caused by unfair or deceptive practices.
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This cap limits Noom's financial exposure even in cases of significant harm, including potential misuse or breach of sensitive personal health data, which could have consequences far exceeding the subscription amount paid.
Even if Noom's handling of your health data, billing practices, or service failures cause you significant harm, the terms cap your potential financial recovery at $100 or your prior year of subscription payments, which may be substantially less than your actual damages.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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