Provision record
Noom · Noom Terms of Service · View original document ↗

Auto-Renewal Subscription

High severity High confidence Explicit document language Common · 230 of 352 platforms
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Document Record

What it is

Your Noom subscription renews automatically every billing period and charges your payment method unless you cancel before the renewal date.

This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Auto-renewal means you will continue to be charged even if you forget to cancel, and refunds for already-processed renewal charges may not be available under Noom's policies.

Recent Activity

This document changed recently

Medium Apr 19, 2026

Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.

Change history

modified Jun 18, 2026

Previous version had no excerpt text available; current version now includes explicit language detailing automatic renewal mechanics and authorization for recurring charges.

View full change record →

Consumer impact (what this means for users)

If you do not actively cancel before your subscription renews, Noom is authorized to charge your payment method for another full subscription period, and the terms may not guarantee a refund for charges already processed.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Log into your Noom account, navigate to account or subscription settings, and select the cancellation option before your next renewal date. Confirm cancellation and save confirmation for your records.

How other platforms handle this

Tinder Medium

Tinder will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account.

ActiveCampaign Medium

Any renewal of your AC WhatsApp Service subscription or your WhatsApp Credit Subscription will be at the then current prices listed on, or otherwise accessible via, the ActiveCampaign Pricing page without applying any prior discount.

Leonardo AI Medium

Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
SUBSCRIPTIONS AUTOMATICALLY RENEW UNTIL YOU CANCEL. If you purchase a subscription, your subscription will automatically renew at the end of each subscription period at the then-current subscription price, unless you cancel before the renewal date. You authorize Noom to charge your payment method on file for the renewal subscription fees.

Excerpt from Noom's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Auto-renewal provisions in consumer subscriptions are regulated under the FTC's Negative Option Rule, which requires clear and conspicuous disclosure of renewal terms, easy cancellation mechanisms, and affirmative consent.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 10, 2026
Record ID
CA-P-001835
Document ID
CA-D-00396
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
de01a3efcc4be9e8cb194056bfe5fceebf1b9c6feb473a060565313528073c29
Analysis generated
April 28, 2026 06:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-P-001835
Captured: 2026-04-28 06:48:11 UTC
SHA-256: de01a3efcc4be9e8…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/provision/CA-P-001835/auto-renewal-subscription/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Noom's Auto-Renewal Subscription clause do?

Auto-renewal means you will continue to be charged even if you forget to cancel, and refunds for already-processed renewal charges may not be available under Noom's policies.

How does this clause affect you?

If you do not actively cancel before your subscription renews, Noom is authorized to charge your payment method for another full subscription period, and the terms may not guarantee a refund for charges already processed.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.