Noom · Noom Terms of Service · View original document ↗

Auto-Renewal Subscription

High severity High confidence Explicitdocumentlanguage Uncommon · 16 of 325 platforms
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Document Record

What it is

Your Noom subscription renews automatically every billing period and charges your payment method unless you cancel before the renewal date.

This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The auto-renewal mechanism creates a continuous billing cycle that persists absent affirmative user action to cancel. This establishes Noom's authority to process recurring charges and defines the conditions under which subscription continuation occurs.

Recent Activity

This document changed recently

Medium Apr 19, 2026

Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.

View change record →

Consumer impact (what this means for users)

If you do not actively cancel before your subscription renews, Noom is authorized to charge your payment method for another full subscription period, and the terms may not guarantee a refund for charges already processed.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Log into your Noom account, navigate to account or subscription settings, and select the cancellation option before your next renewal date. Confirm cancellation and save confirmation for your records.

How other platforms handle this

Peacock Medium

Your subscription will automatically renew at the end of each subscription period unless you cancel prior to the renewal date. By subscribing, you authorize Peacock to charge your payment method on a recurring basis for the applicable subscription fee, plus any applicable taxes, until you cancel.

Google Pay Medium

If a Seller offers you the ability to pay for subscriptions, your subscription will start when you click 'accept and buy' (or an equivalent phrase) on a subscription purchase. This is a recurring billing transaction. Unless otherwise stated, your subscription and the relevant billing authorisation w...

Midjourney Medium

Subscriptions automatically renew unless canceled before the renewal date. By subscribing to a paid plan, you authorize Midjourney to charge your payment method on a recurring basis at the then-current subscription fee. You are responsible for canceling your subscription before renewal if you do not...

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
SUBSCRIPTIONS AUTOMATICALLY RENEW UNTIL YOU CANCEL. If you purchase a subscription, your subscription will automatically renew at the end of each subscription period at the then-current subscription price, unless you cancel before the renewal date. You authorize Noom to charge your payment method on file for the renewal subscription fees.

— Excerpt from Noom's Noom Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Auto-renewal provisions in consumer subscriptions are regulated under the FTC's Negative Option Rule, which requires clear and conspicuous disclosure of renewal terms, easy cancellation mechanisms, and affirmative consent. California's Automatic Renewal Law (ARL) imposes additional requirements including clear disclosure before purchase and a simple online cancellation mechanism. The FTC has brought enforcement actions against companies with inadequate auto-renewal disclosures. GOVERNANCE EXPOSURE: High. Noom has previously been the subject of FTC scrutiny regarding subscription cancellation practices. The auto-renewal structure combined with potentially unclear cancellation flows creates regulatory exposure under both federal and state law. JURISDICTION FLAGS: California's ARL creates heightened disclosure and cancellation requirements. New York, Illinois, and other states also have automatic renewal statutes. Companies failing to meet these requirements may face civil penalties and may be required to treat improperly disclosed renewals as gifts, meaning no charge is owed. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams integrating Noom into employee wellness benefits should confirm that the auto-renewal mechanism does not create unintended financial obligations for employees or the organization, and that cancellation procedures are clearly communicated. COMPLIANCE CONSIDERATIONS: Audit the signup and trial-end flow to confirm auto-renewal disclosures are clear, conspicuous, and precede the initial charge as required by the FTC Negative Option Rule and state ARLs. Confirm that cancellation is available online without requiring users to contact customer support by phone or navigate multi-step processes that could be characterized as unreasonably difficult.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces the Negative Option Rule governing automatic renewal disclosures and cancellation requirements for subscription services
    File a complaint →
  • State AG
    State attorneys general enforce state-level automatic renewal laws, including California's ARL, which imposes requirements on subscription services operating in their states
    File a complaint →

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 10, 2026
Record ID
CA-P-001835
Document ID
CA-D-00396
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
de01a3efcc4be9e8cb194056bfe5fceebf1b9c6feb473a060565313528073c29
Analysis generated
April 28, 2026 06:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-P-001835
Captured: 2026-04-28 06:48:11 UTC
SHA-256: de01a3efcc4be9e8…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/auto-renewal-subscription/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Noom's Auto-Renewal Subscription clause do?

The auto-renewal mechanism creates a continuous billing cycle that persists absent affirmative user action to cancel. This establishes Noom's authority to process recurring charges and defines the conditions under which subscription continuation occurs.

How does this clause affect you?

If you do not actively cancel before your subscription renews, Noom is authorized to charge your payment method for another full subscription period, and the terms may not guarantee a refund for charges already processed.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 16 platforms. See the full comparison.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.