Noom states that its content, coaching, and tools are not medical advice and should not be treated as a substitute for professional medical guidance.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This disclaimer establishes the operational scope of Noom's service model and allocates responsibility for medical decision-making to users and their healthcare providers. It defines the legal boundaries of the service by specifying what Noom does not provide and what users must independently verify.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →Noom explicitly disclaims responsibility for the accuracy or safety of its health and wellness content, meaning users cannot hold Noom legally responsible for health outcomes related to its program recommendations. This is particularly important for users with underlying medical conditions.
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Our Services may produce inaccurate information about people, places, or facts. Outputs from our Services should not be relied upon as a sole source of truth or for professional advice. You should not use our Services as a substitute for the advice of a qualified professional such as a doctor, lawye...
SECTION 18 OF THIS AGREEMENT CONTAINS A DISCLAIMER OF WARRANTIES.
Your use of the Services is at your own risk: We provide the Services on an 'AS IS' and 'AS AVAILABLE' basis, and we disclaim all warranties, responsibility, and liability to you or others to the extent permitted by law. You may be exposed to offensive or harmful Content posted by other users. The S...
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"We are not a licensed medical service provider, and any information provided by us should not be interpreted as medical advice or construed to form a physician-patient relationship. Be sure to talk to your doctor before starting Noom or any health or wellness service, and don't use Noom if you're having a medical emergency.— Excerpt from Noom's Noom Terms of Service
The health disclaimer attempts to insulate Noom from liability under healthcare regulations, but does not necessarily preclude FTC scrutiny for false health claims or deceptive advertising. Given Noom's expansion into clinical programs and GLP-1 medication services, compliance teams should assess whether HIPAA or FTC health claims regulations apply to specific service lines.
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This disclaimer establishes the operational scope of Noom's service model and allocates responsibility for medical decision-making to users and their healthcare providers. It defines the legal boundaries of the service by specifying what Noom does not provide and what users must independently verify.
Noom explicitly disclaims responsibility for the accuracy or safety of its health and wellness content, meaning users cannot hold Noom legally responsible for health outcomes related to its program recommendations. This is particularly important for users with underlying medical conditions.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.