What can I do about this clause?

{'method': 'IN_APP', 'recipient': 'https://www.noom.com/account', 'difficulty': 'MODERATE', 'action_type': 'CANCEL_SUBSCRIPTION', 'instructions': 'Log into your Noom account, navigate to account settings, and cancel your subscription before your next renewal date. Confirm you receive a cancellation confirmation email as proof.', 'deadline_days': None, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has direct enforcement authority over negative option and auto-renewal practices under the Negative Option Rule (16 CFR Part 425) and FTC Act Section 5, and has previously settled with Noom for $62 million over subscription billing practices.', 'complaint_url': 'https://reportfraud.ftc.gov/'}, {'agency': 'State_AG', 'reason': 'California, New York, and Illinois Attorneys General enforce state-specific automatic renewal laws that impose requirements beyond the federal baseline.', 'complaint_url': 'https://www.naag.org/find-my-ag/'}

What is the severity of this clause?

ConductAtlas classifies this Automatic Subscription Renewal clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Automatic Subscription Renewal clauses across approximately 7 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Automatic Subscription Renewal — Noom

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What it is

Your Noom subscription will keep charging your credit card or payment method automatically every billing period until you manually cancel before the renewal date.

Consumer impact (what this means for users)

This clause means Noom will automatically charge your payment method each billing cycle without a reminder, and if you miss the cancellation deadline by even one day, you will be charged for the full next period with no guarantee of a refund.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Cancel Subscription

Log into your Noom account, navigate to account settings, and cancel your subscription before your next renewal date. Confirm you receive a cancellation confirmation email as proof.

Cross-platform context

See how other platforms handle Automatic Subscription Renewal and similar clauses.

Compare across platforms →

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Why it matters (compliance & risk perspective)

Noom has been fined $62 million by the FTC in 2023 specifically over its subscription cancellation and billing practices — understanding the auto-renewal terms is critical to avoiding unexpected charges.

View original clause language

Noom offers subscriptions that automatically renew. By purchasing a subscription, you authorize Noom to charge the applicable subscription fees to your payment method at the start of each subscription period until you cancel. You must cancel before the renewal date to avoid being charged for the next subscription period. Noom may change subscription fees at any time, and we will notify you of any price changes in accordance with applicable law.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision is directly regulated by the FTC Negative Option Rule (16 CFR Part 425), as amended effective 2024, which requires clear and conspicuous disclosure of auto-renewal terms, simple cancellation mechanisms, and annual reminders for free-to-paid conversions. California's Automatic Renewal Law (Bus. & Prof. Code §§17600-17606) imposes additional disclosure and consent requirements with statutory remedies. Similar statutes exist in New York (GBL §527), Illinois (815 ILCS 601), and other states. FTC Act Section 5 applies to any deceptive or unfair omission of material renewal terms.

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Applicable agencies

FTC

The FTC has direct enforcement authority over negative option and auto-renewal practices under the Negative Option Rule (16 CFR Part 425) and FTC Act Section 5, and has previously settled with Noom for $62 million over subscription billing practices.
File a complaint →
State AG

California, New York, and Illinois Attorneys General enforce state-specific automatic renewal laws that impose requirements beyond the federal baseline.
File a complaint →

Provision details

Document information

Document

Noom Terms of Service

Entity

Noom

Document last updated

April 29, 2026

Tracking information

First tracked

April 28, 2026

Last verified

April 28, 2026

Record ID

CA-P-003838

Document ID

CA-D-00396

Evidence Provenance

Source URL

https://www.noom.com/terms-and-conditions-of-use/

Wayback Machine

View archived versions →

SHA-256

de01a3efcc4be9e8cb194056bfe5fceebf1b9c6feb473a060565313528073c29

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Noom | Document: Noom Terms of Service | Record: CA-P-003838
Captured: 2026-04-28 06:48:11 UTC | SHA-256: de01a3efcc4be9e8…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/automatic-subscription-renewal/
Accessed: May 2, 2026

Classification

Severity

High

Automatic Subscription Renewal