Runway · Runway Terms of Service · View original document ↗

Automatic Subscription Renewal and No Prorated Refund

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

Your Runway subscription automatically renews at whatever the current price is at the time of renewal, and if you cancel, you will not get a refund for the remaining unused portion of your subscription period.

This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause structures the Company's billing operations around continuous automatic renewal cycles tied to current pricing, establishing that subscription fees are non-prorated within each billing period. The provision creates a procedural framework where the Company's pricing flexibility applies prospectively at each renewal point rather than mid-cycle, and establishes refund eligibility boundaries based on subscription period completion.

Consumer impact (what this means for users)

If you forget to cancel before your renewal date, you will be charged the full subscription fee for the next period at Runway's then-current price, and cancelling immediately after will not entitle you to a refund for the unused time.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Log into your Runway account, navigate to the Plans and Billing page, and select the option to cancel your subscription before your next renewal date. Confirm the cancellation and retain any confirmation email for your records.

How other platforms handle this

Zoom Medium

Unless you notify Zoom before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee and any taxes, using any credit card or other payment ...

Anthropic Medium

If you sign up for a paid Subscription, we or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel. If your Subscription has a minimum term (the "Initial Term"), we will let you know during the order process. Your Subscription w...

Skillshare Medium

Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. You authorize Skillshare to charge your payment method on a recurring basis for the subscription fee.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
If you purchase a subscription to the Services, Company will automatically charge your payment method each renewal period for the then-current subscription fee until you cancel or when terminated in accordance with the Agreement. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period and continue for an additional equivalent period, at Company's then-current price for such subscription. [...] However, you will not be entitled to receive a prorated refund of any portion of the subscription fee paid for the then-current subscription period unless otherwise stated in these Terms of Use or required by applicable law.

— Excerpt from Runway's Runway Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Automatic renewal clauses in consumer subscription contracts are regulated under California's Automatic Renewal Law, which requires clear disclosure, affirmative consent, and easy cancellation mechanisms. Similar requirements exist in other states and may apply at the federal level under FTC enforcement of unfair or deceptive acts or practices. The agreement states that prorated refunds will not be provided unless required by applicable law, acknowledging potential jurisdiction-specific obligations. GOVERNANCE EXPOSURE: Medium. The auto-renewal structure is standard in the SaaS industry but creates regulatory exposure in jurisdictions with specific auto-renewal disclosure and cancellation requirements. The clause that Runway may change subscription terms or fees at any time on a going-forward basis, with continued use constituting acceptance, compounds the financial risk for subscribers who do not actively monitor pricing changes. JURISDICTION FLAGS: California residents have heightened protection under the California Automatic Renewal Law, which may require specific pre-renewal notices and affirmative consent. New York and other states have enacted similar protections. EU users may benefit from consumer protection rules that limit the enforceability of no-refund provisions in certain contexts. CONTRACT AND VENDOR IMPLICATIONS: Organizations procuring Runway subscriptions for business use should ensure their procurement processes include calendar reminders for subscription renewal dates and formally document cancellation procedures. The ability of Runway to modify subscription fees and features unilaterally, with continued use constituting acceptance, is a material vendor risk that should be flagged in software procurement reviews. COMPLIANCE CONSIDERATIONS: Finance and procurement teams should audit auto-renewal subscription management practices and ensure Runway billing is captured in software asset management systems. Legal teams should verify that Runway's auto-renewal disclosures meet applicable state law requirements for users in California and other regulated jurisdictions. Consumer-facing product teams should note the cancellation pathway via Plans and Billing in account settings.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive subscription billing and auto-renewal practices under the FTC Act.
    File a complaint →
  • State AG
    State attorneys general may enforce state-specific auto-renewal disclosure laws, particularly in California under the Automatic Renewal Law.
    File a complaint →

Provision details

Document information
Document
Runway Terms of Service
Entity
Runway
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 11, 2026
Record ID
CA-P-010109
Document ID
CA-D-00447
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d5dce5af50cf7ab3b94f4293f7cb5bf523711ca5db7c8fa4509ce973a3b893f7
Analysis generated
April 30, 2026 06:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Runway
Document: Runway Terms of Service
Record ID: CA-P-010109
Captured: 2026-04-30 06:00:11 UTC
SHA-256: d5dce5af50cf7ab3…
URL: https://conductatlas.com/platform/runway/runway-terms-of-service/automatic-subscription-renewal-and-no-prorated-refund/
Accessed: June 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Runway's Automatic Subscription Renewal and No Prorated Refund clause do?

This clause structures the Company's billing operations around continuous automatic renewal cycles tied to current pricing, establishing that subscription fees are non-prorated within each billing period. The provision creates a procedural framework where the Company's pricing flexibility applies prospectively at each renewal point rather than mid-cycle, and establishes refund eligibility boundaries based on subscription period completion.

How does this clause affect you?

If you forget to cancel before your renewal date, you will be charged the full subscription fee for the next period at Runway's then-current price, and cancelling immediately after will not entitle you to a refund for the unused time.

Is ConductAtlas affiliated with Runway?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.