For questions about this Privacy Statement, our use of your personal information, or how to exercise your privacy rights, please contact our Data Protection Officer/Privacy Office at privacy@netflix.com.
Why it matters
Knowing how and where to exercise your privacy rights is essential — Netflix provides a designated contact and portal, but you must initiate the request yourself, and failure to act means Netflix retains your data indefinitely for most purposes.
Consumer impact
Netflix collects a wide range of personal data including your full viewing history, voice inputs and transcripts, device identifiers across your home network, and behavioral advertising profiles built from your activity on third-party websites and apps outside of Netflix. Netflix shares this data with external Advertising Companies and service providers, and makes inferences about your household's preferences — meaning data collected about one person on your network may influence how others are profiled. You can opt out of behavioral advertising and the sale or sharing of your personal information by visiting your Netflix account settings or navigating to netflix.com/adchoices.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Email privacy@netflix.com with your account email address and specify whether you are requesting access, deletion, correction, or portability of your personal data. Netflix must respond within 30 days (GDPR) or 45 days (CCPA).
Export Your Data
Log into your Netflix account, go to Account settings, and select 'Download your personal information' to request a portable copy of your data. Netflix will prepare and deliver the data file to your registered email address.
Applicable agencies
FTC
The FTC has enforcement authority over deceptive representations about data subject rights and consumer data access under FTC Act Section 5.