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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap defines the maximum financial recovery available regardless of the magnitude of actual loss, and designates direct damages as the exclusive remedy, foreclosing other forms of relief.
No matter the loss you suffer, you can recover only direct damages up to one month's Services fee or $10.00 for free Services, and this is your sole remedy against Microsoft and the listed related parties.
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"your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).Excerpt from Microsoft's Services Agreement (Legacy)
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
This cap defines the maximum financial recovery available regardless of the magnitude of actual loss, and designates direct damages as the exclusive remedy, foreclosing other forms of relief.
No matter the loss you suffer, you can recover only direct damages up to one month's Services fee or $10.00 for free Services, and this is your sole remedy against Microsoft and the listed related parties.
ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.