Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Account closed after two years of inactivity

High severity High confidence Explicit document language Common · 265 of 352 platforms
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Account closure is a permanent and consequential action that eliminates access to the account and any Services tied to it.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1897 other provisions on other platforms.

Consumer impact (what this means for users)

Readers must actively sign in at least once every two years or risk losing their Microsoft account and access to associated Services.

How other platforms handle this

Tinder Medium

Use another user's account or share your account with another person;

ClickUp Medium

You are responsible for maintaining the secrecy of your unique password and account information at all times.

Revolut Medium

If you do not have a social security number you may still be eligible to open a limited Revolut personal account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you must sign in at least once in a two-year period to keep your Microsoft account, and associated Services (unless specified otherwise), active...If you don't sign in during this time, we will assume your Microsoft account is inactive and will close it for you.

Excerpt from Microsoft's Services Agreement (Legacy)

Applicable regulations

CFAA
United States Federal
DMA
European Union

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
Aug. 18, 2026
Record ID
CA-P-016931
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016931
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016931/account-closed-after-two-years-of-inactivity/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's Account closed after two years of inactivity clause do?

Account closure is a permanent and consequential action that eliminates access to the account and any Services tied to it.

How does this clause affect you?

Readers must actively sign in at least once every two years or risk losing their Microsoft account and access to associated Services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.