No matter what goes wrong — platform outage, bugs, hacks attributable to MetaMask — the maximum amount MetaMask will ever pay you is $100.
This analysis describes what MetaMask's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The liability cap operates as a contractual limitation on MetaMask's financial exposure in dispute resolution. This mechanism substantially narrows the scope of recoverable damages in any claim, including those involving service failures, security incidents, or other harms, by capping total liability at $100 and categorically excluding certain damage categories.
The updated terms explicitly state that UK, EU, and EEA consumers retain statutory consumer protection rights that cannot be limited or excluded by the agreement, and that applicable local law prevails in the event of conflict with these terms. This adds clarity to the legal framework but does not change substantive protections for those users. The terms also clarify that mUSD is a third-party digital asset not issued by Consensys, treating it as a third-party service subject to the agreement's limitations on Consensys' responsibility for third-party services.
View change record →If MetaMask's platform experiences a failure that causes you to lose cryptocurrency worth any amount above $100, you have no contractual right to recover those losses from MetaMask — this cap applies regardless of the cause or severity of the loss.
How other platforms handle this
To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...
Google's total liability to you for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Gemini API (or, if we choose, to supplying you the services again) in the 12 months before the breach.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESUL...
Monitoring
MetaMask has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL METAMASK OR ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. IN NO EVENT SHALL THE TOTAL LIABILITY OF METAMASK TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).— Excerpt from MetaMask's MetaMask Terms of Use
REGULATORY FRAMEWORK: This provision engages FTC Act Section 5 (unfair practices), state consumer protection statutes including the California CLRA (Cal. Civ. Code §1750) and New York GBL §349, and EU Directive 93/13/EEC on unfair terms in consumer contracts (implemented in all EU member states), which prohibits liability exclusions that create a significant imbalance to the consumer's detriment. For UK users, the Consumer Rights Act 2015 (s.65) prohibits exclusion of liability for negligence causing death or personal injury, and courts may scrutinize disproportionate caps on consumer financial loss.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The liability cap operates as a contractual limitation on MetaMask's financial exposure in dispute resolution. This mechanism substantially narrows the scope of recoverable damages in any claim, including those involving service failures, security incidents, or other harms, by capping total liability at $100 and categorically excluding certain damage categories.
If MetaMask's platform experiences a failure that causes you to lose cryptocurrency worth any amount above $100, you have no contractual right to recover those losses from MetaMask — this cap applies regardless of the cause or severity of the loss.
ConductAtlas has identified this type of provision across 4 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by MetaMask.