If you have a dispute with MetaMask, you must resolve it through private arbitration — not a court — and you cannot join or start a class action lawsuit against MetaMask.
This analysis describes what MetaMask's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause prevents users from banding together in class action lawsuits, which are often the only economically viable means of seeking legal redress for small individual losses caused by widespread platform issues.
You cannot sue MetaMask in court or join a class action lawsuit — all disputes must go through individual binding arbitration, which is a private process that is often more expensive and less favorable to consumers than court proceedings for small claims.
How other platforms handle this
YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...
Any Dispute will be determined in English by final, binding arbitration according to the region-specific processes below. Judgment on any award issued through the arbitration process in this Section J.2 (Arbitration) may be entered in any court having jurisdiction. EACH PARTY AGREES THEY ARE WAIVING...
You and Stripe agree to resolve any disputes, controversies, or claims arising out of or relating to this agreement or the Services through binding individual arbitration instead of in court, except that either party may bring claims in small claims court if they qualify. There will be no right or a...
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"PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. YOU AND METAMASK AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES SHALL BE DETERMINED BY BINDING ARBITRATION. YOU AND METAMASK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.— Excerpt from MetaMask's MetaMask Terms of Use
REGULATORY FRAMEWORK: The Federal Arbitration Act (FAA, 9 U.S.C. §§1-16) governs enforceability of arbitration agreements in the U.S. The CFPB's 2017 arbitration rule (struck down by Congress) demonstrates ongoing regulatory concern with class action waivers in consumer financial contexts. FTC Act Section 5 and state UDAP statutes may scrutinize arbitration provisions that deprive consumers of meaningful redress. For EU/EEA users, Directive 93/13/EEC and national ADR laws may render mandatory pre-dispute arbitration clauses unenforceable in consumer contracts. The UK Consumer Rights Act 2015 (s.91) makes mandatory arbitration clauses in consumer contracts of limited value unfair and potentially unenforceable.
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Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This clause prevents users from banding together in class action lawsuits, which are often the only economically viable means of seeking legal redress for small individual losses caused by widespread platform issues.
You cannot sue MetaMask in court or join a class action lawsuit — all disputes must go through individual binding arbitration, which is a private process that is often more expensive and less favorable to consumers than court proceedings for small claims.
ConductAtlas has identified this type of provision across 11 platforms. See the full comparison.
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