Provision record
Klaviyo · Klaviyo Terms of Service · View original document ↗

Klaviyo IP indemnification is Customer's sole and exclusive remedy

High severity Explicitdocumentlanguage Common · 232 of 352 platforms
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This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Google Maps Medium

Without affecting either party's termination rights and to the extent permitted by applicable law, this Section 14 states the parties' sole and exclusive remedy under the Agreement for any Allegations of Intellectual Property Rights infringement covered by this Section 14.

Google Cloud Medium

To the extent permitted by applicable law, this Section 13 (Indemnification) states the parties' sole and exclusive remedy under this Agreement for any third-party allegations of Intellectual Property Rights infringement...

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

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▸ View Original Clause Language DOCUMENT RECORD
"
This Section 12.1 states the sole and exclusive remedy of Customer and the entire liability of Klaviyo... for third party claims and actions described in this Section 12.1.

Excerpt from Klaviyo's Terms of Service

Provision details

Document information
Document
Klaviyo Terms of Service
Entity
Klaviyo
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-064992
Document ID
CA-D-00892
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7232f68179f08825992346d17ca9ccf81b84fa4c4e724bec418b0811d8185b37
Analysis generated
May 20, 2026 13:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Klaviyo
Document: Klaviyo Terms of Service
Record ID: CA-P-064992
Captured: 2026-05-20 13:56:37 UTC
SHA-256: 7232f68179f08825…
URL: https://conductatlas.com/platform/klaviyo/klaviyo-terms-of-service/provision/CA-P-064992/klaviyo-ip-indemnification-is-customers-sole-and-exclusive-remedy/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Klaviyo's Klaviyo IP indemnification is Customer's sole and exclusive remedy clause do?

The clause states: “This Section 12.1 states the sole and exclusive remedy of Customer and the entire liability of Klaviyo... for third party claims and actions described in this Section 12.1.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with Klaviyo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Klaviyo.