This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This exclusion eliminates the most significant categories of damages a customer might otherwise seek, restricting any recovery to direct damages only.
Interpretive note: The excerpt appears truncated, so any conditions, exceptions, or carve-outs to the damages exclusion present in the full clause are not captured here.
Customers cannot recover special, incidental, exemplary, punitive, indirect, or consequential damages, or lost profits, from Klaviyo or its affiliates, suppliers, or subcontractors.
How other platforms handle this
Datadog will not be responsible for failures to fulfill any obligations due to causes beyond its control.
We are not responsible or liable if you or anyone else fails to obtain proper consent or authorization from a Recipient.
TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...
Monitoring
Klaviyo has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"NEITHER KLAVIYO, ITS AFFILIATES, SUPPLIERS, NOR SUBCONTRACTORS SHALL BE LIABLE FOR: (A) ANY SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES; OR (B) ANY LOSS OF PROFITS...— Excerpt from Klaviyo's Klaviyo Terms of Service
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This exclusion eliminates the most significant categories of damages a customer might otherwise seek, restricting any recovery to direct damages only.
Customers cannot recover special, incidental, exemplary, punitive, indirect, or consequential damages, or lost profits, from Klaviyo or its affiliates, suppliers, or subcontractors.
ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Klaviyo.