“NEITHER KLAVIYO, ITS AFFILIATES, SUPPLIERS, NOR SUBCONTRACTORS SHALL BE LIABLE FOR: (A) ANY SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES; OR (B) ANY LOSS OF PROFITS...”
This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This exclusion eliminates the most significant categories of damages a customer might otherwise seek, restricting any recovery to direct damages only.
Interpretive note: The excerpt appears truncated, so any conditions, exceptions, or carve-outs to the damages exclusion present in the full clause are not captured here.
Customers cannot recover special, incidental, exemplary, punitive, indirect, or consequential damages, or lost profits, from Klaviyo or its affiliates, suppliers, or subcontractors.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
"NEITHER KLAVIYO, ITS AFFILIATES, SUPPLIERS, NOR SUBCONTRACTORS SHALL BE LIABLE FOR: (A) ANY SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES; OR (B) ANY LOSS OF PROFITS...Excerpt from Klaviyo's Terms of Service
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This exclusion eliminates the most significant categories of damages a customer might otherwise seek, restricting any recovery to direct damages only.
Customers cannot recover special, incidental, exemplary, punitive, indirect, or consequential damages, or lost profits, from Klaviyo or its affiliates, suppliers, or subcontractors.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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