This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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We are not responsible or liable if you or anyone else fails to obtain proper consent or authorization from a Recipient.
"Klaviyo, or any Klaviyo Party, is not responsible or liable to any Customer for delay or failure to perform its obligations hereunder in the event that any of Klaviyo or Klaviyo Parties' operations or activities are affected by any cause or event beyond the sole and reasonable control...Excerpt from Klaviyo's Terms of Service
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The clause states: “Klaviyo, or any Klaviyo Party, is not responsible or liable to any Customer for delay or failure to perform its obligations hereunder in the event that any of Klaviyo or Klaviyo Parties' operations or activities are affected by any cause or event beyond the sole and reasonable control...”
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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