Provision record
Klaviyo · Klaviyo Terms of Service · View original document ↗

Klaviyo defends Customer against IP infringement claims

High severity Medium confidence Explicitdocumentlanguage Common · 232 of 352 platforms

Key Facts

What will Klaviyo do regarding a suit based on a third-party claim that the Services infringe?
Klaviyo will defend at its own expense any suit brought against the customer that is based on a third-party claim that the Services infringe, and will pay any settlement Klaviyo makes or approves, or any damages finally awarded in such suit.
Will Klaviyo defend any suit and pay any settlement or damages?
Klaviyo will defend at its own expense any suit brought against the customer that is based on a third-party claim that the Services infringe, and will pay any settlement Klaviyo makes or approves, or any damages finally awarded in such suit.
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This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Klaviyo assumes the financial and legal burden of defending intellectual property infringement claims about its own Services, limiting the customer's exposure to such third-party suits.

Interpretive note: The excerpt is cut off after 'infringe,' so the full scope of what constitutes a covered infringement claim, and any exceptions or conditions, cannot be determined from this excerpt alone.

Consumer impact (what this means for users)

If a third party sues the customer alleging that the Services infringe, Klaviyo bears the defense costs and is responsible for paying approved settlements or final damages.

How other platforms handle this

Synthesia Medium

Customer must provide us with prompt written notice of any Claim Against Customer and allow us the right to assume the exclusive defense and control...

DeepL Medium

DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed.

Google Cloud Medium

To the extent permitted by applicable law, this Section 13 (Indemnification) states the parties' sole and exclusive remedy under this Agreement for any third-party allegations of Intellectual Property Rights infringement...

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Klaviyo will defend at its expense any suit brought against Customer, and will pay any settlement Klaviyo makes or approves, or any damages finally awarded in such suit, insofar as such suit is based on a claim by any third party alleging that the Services infringe...

Excerpt from Klaviyo's Terms of Service

Provision details

Document information
Document
Klaviyo Terms of Service
Entity
Klaviyo
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-064988
Document ID
CA-D-00892
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7232f68179f08825992346d17ca9ccf81b84fa4c4e724bec418b0811d8185b37
Analysis generated
May 20, 2026 13:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Klaviyo
Document: Klaviyo Terms of Service
Record ID: CA-P-064988
Captured: 2026-05-20 13:56:37 UTC
SHA-256: 7232f68179f08825…
URL: https://conductatlas.com/platform/klaviyo/klaviyo-terms-of-service/provision/CA-P-064988/klaviyo-defends-customer-against-ip-infringement-claims/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Klaviyo's Klaviyo defends Customer against IP infringement claims clause do?

Klaviyo assumes the financial and legal burden of defending intellectual property infringement claims about its own Services, limiting the customer's exposure to such third-party suits.

How does this clause affect you?

If a third party sues the customer alleging that the Services infringe, Klaviyo bears the defense costs and is responsible for paying approved settlements or final damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with Klaviyo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Klaviyo.