Provision record
Hulu · Hulu Subscriber Agreement · View original document ↗

No Liability for Service Modification or Discontinuance

High severity Explicit document language Common · 287 of 352 platforms
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This analysis describes what Hulu's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Spotify Medium

Spotify has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Spotify Service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.

Grubhub Medium

IF YOU ARE A CONSUMER RESIDING IN NEW JERSEY, THE FOLLOWING PROVISIONS OF THIS AGREEMENT DO NOT APPLY TO YOU (AND DO NOT LIMIT ANY RIGHTS THAT YOU MAY HAVE) TO THE EXTENT THAT THEY ARE UNENFORCEABLE UNDER NEW JERSEY LAW...

DoorDash Medium

THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF DOORDASH FOR (Y) DEATH OR PERSONAL INJURY CAUSED BY DOORDASH'S NEGLIGENCE OR WILLFUL MISCONDUCT, OR (Z) ANY INJURY CAUSED BY DOORDASH'S FRAUD OR FRAUDULENT MISREPRESENTATION.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you also agree that we will not be liable to you for any modification, suspension or discontinuance of the Services, although if you are a subscriber and we suspend or discontinue your subscription...we may, in our sole discretion, provide you with a credit, refund, discount...

Excerpt from Hulu's Subscriber Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Hulu Subscriber Agreement
Entity
Hulu
Tracking information
First captured by ConductAtlas
March 27, 2026
Text quoted from version
CA-V-000807, captured April 19, 2026
Record ID
CA-P-042902
Document ID
CA-D-000392
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000807)
4a64b98382b300b1777c53015fd0e267b8acec1d77ee95896c1dd1e91b06cef2
Analysis generated
April 28, 2026 06:38 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-000807 (checked Oct. 5, 2026)
Citation Record
Entity: Hulu
Document: Hulu Subscriber Agreement
Record ID: CA-P-042902
Version: CA-V-000807
Captured: 2026-04-19 06:28:30 UTC
SHA-256: 4a64b98382b300b1…
URL: https://conductatlas.com/platform/hulu/hulu-subscriber-agreement/provision/CA-P-042902/no-liability-for-service-modification-or-discontinuance/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Hulu's No Liability for Service Modification or Discontinuance clause do?

The clause states: “you also agree that we will not be liable to you for any modification, suspension or discontinuance of the Services, although if you are a subscriber and we suspend or discontinue your subscription...we may, in our sole discretion, provide you with a credit, refund, discount...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Hulu?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hulu.