Provision record
HubSpot · HubSpot Terms of Service · View original document ↗

Customer Settlement Requires HubSpot Consent

Medium severity Explicitdocumentlanguage Common · 233 of 352 platforms
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Recent governance activity HubSpot recorded 4 documented changes in the last 30 days.
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 997 other provisions on other platforms.

How other platforms handle this

DeepL Medium

DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed.

Google Cloud Medium

Any settlement requiring the indemnified party to admit liability, pay money, or take (or refrain from taking) any action, will require the indemnified party's prior written consent, not to be unreasonably withheld...

Lyft Medium

You will not, without Lyft's prior written consent, agree to any settlement on behalf of any Indemnified Party which includes either the obligation to pay any monetary amounts, or any admissions of liability...

See all platforms with this clause type →

Monitoring

HubSpot has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
You will not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.

Excerpt from HubSpot's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-030296
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9354d9ea33aa6c19b10e820d5e10f058f214c5b5203163751de0d75b91477b43
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-030296
Captured: 2026-07-09 05:04:00 UTC
SHA-256: 9354d9ea33aa6c19…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/provision/CA-P-030296/customer-settlement-requires-hubspot-consent/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does HubSpot's Customer Settlement Requires HubSpot Consent clause do?

The clause states: “You will not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.