This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.
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Microsoft also emphasizes the importance of validating AI models responsibly to enhance fairness and alignment with reality.
If required by Applicable AI Laws to report a Serious Incident to the Competent Authority, the Customer will use best efforts to notify Mistral AI prior to such reporting if the Serious Incident concerns a Covered Mistral AI Product.
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"You may opt out of having your Customer Data used to train our AI models by updating your settings in your HubSpot account. If you opt out, we will no longer collect Customer Data to train our AI models...Excerpt from HubSpot's Terms of Service
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The clause states: “You may opt out of having your Customer Data used to train our AI models by updating your settings in your HubSpot account. If you opt out, we will no longer collect Customer Data to train our AI models...”
ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.
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