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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap sets an absolute ceiling on recoverable damages, meaning losses exceeding twelve months of fees cannot be recovered regardless of how severe the harm is.
The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.
View change record →If you suffer harm caused by HubSpot, your maximum recovery is limited to what you paid or owed for the service in the twelve months before the incident.
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"the aggregate liability of a party and its Affiliates will be limited to a sum equal to the total amounts paid or payable for the Subscription Service in the twelve month period preceding the event giving rise to a claim...Excerpt from HubSpot's Terms of Service
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This cap sets an absolute ceiling on recoverable damages, meaning losses exceeding twelve months of fees cannot be recovered regardless of how severe the harm is.
If you suffer harm caused by HubSpot, your maximum recovery is limited to what you paid or owed for the service in the twelve months before the incident.
ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.