“Delivery Partners are not actual agents, apparent agents, ostensible agents, or employees of Grubhub in any way.”
This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
By disclaiming any agency or employment relationship, Grubhub positions itself as not legally responsible for the conduct of Delivery Partners.
The updated terms establish a new rewards program allowing users to earn Grubhub credits by making in-store purchases with linked credit cards at participating merchants. To participate, users must link an eligible card, select an offer in the Grubhub app before visiting the merchant, and use that linked card to complete a qualifying purchase. Credits earned expire 30 days after being applied to the account and can only be redeemed for future Grubhub orders on grubhub.com, seamless.com, or the Grubhub or Seamless app; they have no cash value and cannot be exchanged, transferred, or redeemed for cash. You can opt out of the program and remove your enrolled card at any time by visiting your Account, clicking on 'The Drop,' and selecting 'Manage' next to 'Linked Cards.'
View change record →Users cannot hold Grubhub responsible for Delivery Partner conduct on the basis of an agency or employment relationship.
How other platforms handle this
YOU ACKNOWLEDGE THAT CREDIT KARMA IS SOLELY AN INTERMEDIARY (I) BETWEEN YOU AND ANY CREDIT REPORTING AGENCY... AND (II) BETWEEN YOU AND OUR PARTNERS WHOSE OFFERS WE PRESENT.
OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.
"Delivery Partners are not actual agents, apparent agents, ostensible agents, or employees of Grubhub in any way.Excerpt from Grubhub's Terms of Use
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
By disclaiming any agency or employment relationship, Grubhub positions itself as not legally responsible for the conduct of Delivery Partners.
Users cannot hold Grubhub responsible for Delivery Partner conduct on the basis of an agency or employment relationship.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.