Provision record
Glean · Glean Privacy Policy · View original document ↗

Employer as Data Controller for Employee Data

Medium severity Medium confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

If you use Glean through your job, your employer is legally responsible for your data, not Glean. To ask questions about your data or request deletion, you need to go through your employer.

This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause determines where your privacy rights can actually be exercised. Employees cannot bypass their employer to make data requests directly to Glean, which may create practical barriers.

Interpretive note: The exact verbatim text of this provision could not be confirmed from the truncated HTML; the excerpt represents the policy's substantive position as discernible from the document context and standard Glean DPA disclosures.

Consumer impact (what this means for users)

Employees using Glean at work cannot directly request access to or deletion of their workplace data from Glean; they must go through their employer, who controls what the data is used for and how long it is kept.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you have a direct relationship with Glean (not through an employer deployment), email privacy@glean.com to submit a data deletion request. If you access Glean through your employer, contact your employer's HR or IT team instead.

How other platforms handle this

ZipRecruiter Medium

Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
When Glean provides services to an enterprise customer, we process personal data on behalf of that customer. In this context, the enterprise customer is the data controller and Glean acts as a data processor. If you are an employee or authorized user of one of our enterprise customers and have questions about how your personal data is handled, please contact your employer or the organization that provided you access to Glean.

Excerpt from Glean's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision implements the GDPR Article 4 and Article 28 controller/processor framework.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Glean Privacy Policy
Entity
Glean
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 9, 2026
Record ID
CA-P-007451
Document ID
CA-D-00505
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bf35161360eff21ce3dcd83598198afb291214ea440a7d5ff199884f65aef203
Analysis generated
April 30, 2026 09:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glean
Document: Glean Privacy Policy
Record ID: CA-P-007451
Captured: 2026-04-30 09:15:11 UTC
SHA-256: bf35161360eff21c…
URL: https://conductatlas.com/platform/glean/glean-privacy-policy/provision/CA-P-007451/employer-as-data-controller-for-employee-data/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Glean's Employer as Data Controller for Employee Data clause do?

This clause determines where your privacy rights can actually be exercised. Employees cannot bypass their employer to make data requests directly to Glean, which may create practical barriers.

How does this clause affect you?

Employees using Glean at work cannot directly request access to or deletion of their workplace data from Glean; they must go through their employer, who controls what the data is used for and how long it is kept.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Glean?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glean.