Glean · Glean Privacy Policy · View original document ↗

Data Retention and Deletion at Contract Termination

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Document Record

What it is

Glean keeps your data as long as needed for the service. When an enterprise contract ends, Glean will delete or return the employer's data, as specified in the contract.

This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Retention timelines and post-termination deletion are critical for enterprise data governance, particularly where workplace searches include sensitive business information or personal employee data.

Interpretive note: Specific retention periods were not confirmed from the truncated document; the characterization reflects standard enterprise SaaS data retention disclosure practices and GDPR processor obligations.

Consumer impact (what this means for users)

Employee data processed by Glean will be retained for the duration of the enterprise deployment and should be deleted or returned when the employer's contract ends, though the specific timeline and mechanism depend on the individual contract terms.

How other platforms handle this

Spotify Medium

Please note there are situations where Spotify is unable to delete your data, for example when: it's still necessary to process the data for the purpose we collected it for; we have an overriding interest in continuing to process the data, for example where we need the data to protect our services f...

Descript Medium

Descript may terminate or suspend your account and access to the Services at any time, for any reason, with or without notice. Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may do so by following the instructions on the Services. ...

Roblox Medium

When you delete your account, Roblox initiates permanent deletion of data in our systems. For safety and security purposes (e.g., bot prevention), Roblox may process persistent identifiers for up to two years after account deletion.

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▸ View Original Clause Language DOCUMENT RECORD
"
We retain personal data for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable law. Upon termination of an enterprise customer agreement, we will delete or return customer data in accordance with the terms of the applicable data processing agreement.

— Excerpt from Glean's Glean Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: GDPR Article 5(1)(e) requires personal data to be kept no longer than necessary for the purpose for which it was collected (storage limitation). CCPA/CPRA imposes disclosure obligations regarding retention periods. Contract-based deletion at termination is a standard GDPR Article 28(3)(g) processor obligation requiring data return or deletion and deletion certification on request. (2) GOVERNANCE EXPOSURE: Medium. The policy's reliance on the DPA to define specific retention and deletion terms means enterprise customers must actively negotiate and document these terms rather than relying on policy defaults. Ambiguity about what constitutes 'necessary' retention creates potential for data to be held longer than employees or regulators would expect. (3) JURISDICTION FLAGS: EU and UK enterprises must ensure retention schedules are documented as part of Records of Processing Activities (RoPAs) under GDPR Article 30. California enterprises must disclose retention periods to employees in their privacy notices under CPRA. (4) CONTRACT AND VENDOR IMPLICATIONS: The DPA should specify: the retention period for each data category; the timeline for deletion or return after contract termination; the format for data return; and whether Glean provides a deletion certification. Enterprise customers should also confirm that deletion extends to backups and sub-processor copies within a defined timeframe. (5) COMPLIANCE CONSIDERATIONS: Include Glean-processed data in the enterprise's data retention schedule. Ensure the DPA includes a defined deletion timeline post-termination (typically 30 to 90 days is standard). At contract renewal, verify that data categories and retention periods remain aligned with the enterprise's own obligations.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority to act against companies that retain personal data beyond stated purposes or fail to honor data deletion commitments made in privacy policies.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Glean Privacy Policy
Entity
Glean
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 9, 2026
Record ID
CA-P-007455
Document ID
CA-D-00505
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bf35161360eff21ce3dcd83598198afb291214ea440a7d5ff199884f65aef203
Analysis generated
April 30, 2026 09:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glean
Document: Glean Privacy Policy
Record ID: CA-P-007455
Captured: 2026-04-30 09:15:11 UTC
SHA-256: bf35161360eff21c…
URL: https://conductatlas.com/platform/glean/glean-privacy-policy/data-retention-and-deletion-at-contract-termination/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Glean's Data Retention and Deletion at Contract Termination clause do?

Retention timelines and post-termination deletion are critical for enterprise data governance, particularly where workplace searches include sensitive business information or personal employee data.

How does this clause affect you?

Employee data processed by Glean will be retained for the duration of the enterprise deployment and should be deleted or returned when the employer's contract ends, though the specific timeline and mechanism depend on the individual contract terms.

Is ConductAtlas affiliated with Glean?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glean.