This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Glassdoor's retained liability for service provider violations means users retain a claim against Glassdoor even when a third-party processor causes the harm, subject to Glassdoor proving non-responsibility.
Interpretive note: The excerpt references 'the Principles' without defining them. This analysis treats the term as used in the source document without elaboration, as no definition is present in the excerpt.
The updated policy grants EU, UK, and Swiss residents explicit rights to request access to their personal data held by Glassdoor in the United States, and to correct, amend, or delete that data. Glassdoor commits to responding to deletion requests within a reasonable timeframe and to obtaining explicit consent before sharing sensitive data with third parties or using data for purposes beyond the original collection. You can exercise these rights by following the instructions in the 'Controlling Your Personal Data' section of the policy.
View change record →The updated privacy policy removes explicit language granting users the right to correct, amend, or delete personal information held by Glassdoor. It also eliminates the documented right to opt-out before data is shared with third parties or used for purposes beyond the original collection. Previously, users could request limits on data use and disclosure; this right is no longer stated in the policy. Instead, the updated terms establish binding arbitration as the mechanism for resolving privacy complaints. Under the revised policy, users who have unresolved privacy concerns may invoke binding arbitration through TrustArc, but they no longer have contractually documented access to data correction, deletion, opt-out, or use-limitation mechanisms.
View change record →A reader retains a claim against Glassdoor under the Principles if a Glassdoor service provider mishandles their personal data, unless Glassdoor proves it bears no responsibility for the harmful event.
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"Glassdoor shall remain liable under the Principles if our service providers process such personal data in a manner inconsistent with the Principles unless we prove that we are not responsible for the event giving rise to the damage.— Excerpt from Glassdoor's Glassdoor Privacy Policy
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Glassdoor's retained liability for service provider violations means users retain a claim against Glassdoor even when a third-party processor causes the harm, subject to Glassdoor proving non-responsibility.
A reader retains a claim against Glassdoor under the Principles if a Glassdoor service provider mishandles their personal data, unless Glassdoor proves it bears no responsibility for the harmful event.
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