Glassdoor · Glassdoor Privacy Policy · View original document ↗

Glassdoor Liable for Service Provider DPF Violations

High severity High confidence Explicitdocumentlanguage Common · 230 of 352 platforms
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This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Glassdoor's retained liability for service provider violations means users retain a claim against Glassdoor even when a third-party processor causes the harm, subject to Glassdoor proving non-responsibility.

Interpretive note: The excerpt references 'the Principles' without defining them. This analysis treats the term as used in the source document without elaboration, as no definition is present in the excerpt.

Recent Activity

This document changed recently

Medium Apr 23, 2026

The updated policy grants EU, UK, and Swiss residents explicit rights to request access to their personal data held by Glassdoor in the United States, and to correct, amend, or delete that data. Glassdoor commits to responding to deletion requests within a reasonable timeframe and to obtaining explicit consent before sharing sensitive data with third parties or using data for purposes beyond the original collection. You can exercise these rights by following the instructions in the 'Controlling Your Personal Data' section of the policy.

View change record →
High Mar 19, 2026

The updated privacy policy removes explicit language granting users the right to correct, amend, or delete personal information held by Glassdoor. It also eliminates the documented right to opt-out before data is shared with third parties or used for purposes beyond the original collection. Previously, users could request limits on data use and disclosure; this right is no longer stated in the policy. Instead, the updated terms establish binding arbitration as the mechanism for resolving privacy complaints. Under the revised policy, users who have unresolved privacy concerns may invoke binding arbitration through TrustArc, but they no longer have contractually documented access to data correction, deletion, opt-out, or use-limitation mechanisms.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 994 other provisions on other platforms.

Consumer impact (what this means for users)

A reader retains a claim against Glassdoor under the Principles if a Glassdoor service provider mishandles their personal data, unless Glassdoor proves it bears no responsibility for the harmful event.

How other platforms handle this

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Walmart Medium

you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.

Lyft Medium

You will not, without Lyft's prior written consent, agree to any settlement on behalf of any Indemnified Party which includes either the obligation to pay any monetary amounts, or any admissions of liability...

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▸ View Original Clause Language DOCUMENT RECORD
"
Glassdoor shall remain liable under the Principles if our service providers process such personal data in a manner inconsistent with the Principles unless we prove that we are not responsible for the event giving rise to the damage.

— Excerpt from Glassdoor's Glassdoor Privacy Policy

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Glassdoor Privacy Policy
Entity
Glassdoor
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-026454
Document ID
CA-D-00156
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2329494347aff6e7bbcf6f8e7636d842732763f76f994262bac9365b89daa06f
Analysis generated
May 9, 2026 15:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glassdoor
Document: Glassdoor Privacy Policy
Record ID: CA-P-026454
Captured: 2026-05-09 15:12:51 UTC
SHA-256: 2329494347aff6e7…
URL: https://conductatlas.com/platform/glassdoor/glassdoor-privacy-policy/provision/CA-P-026454/glassdoor-liable-for-service-provider-dpf-violations/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Glassdoor's Glassdoor Liable for Service Provider DPF Violations clause do?

Glassdoor's retained liability for service provider violations means users retain a claim against Glassdoor even when a third-party processor causes the harm, subject to Glassdoor proving non-responsibility.

How does this clause affect you?

A reader retains a claim against Glassdoor under the Principles if a Glassdoor service provider mishandles their personal data, unless Glassdoor proves it bears no responsibility for the harmful event.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Glassdoor?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glassdoor.