Equifax · Equifax Terms of Use · View original document ↗

Monthly Subscription No Refund on Cancellation

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what Equifax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who cancel a monthly subscription lose the paid remainder of the month in monetary terms but retain access to the Product through that month and face no additional charges.

Consumer impact (what this means for users)

The reader who cancels a monthly subscription receives no refund for any unused portion of the billing period but retains Product access until the end of that billing month.

How other platforms handle this

Telegram Medium

It is not possible to get a "partial refund" or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

Whatnot Medium

In the event an Item does not pass the Item Verification, Whatnot shall notify the Buyer and the Seller of Whatnot's conclusion, which results in an automatic cancellation of the Transaction and a refund to the Buyer's Payment Method.

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▸ View Original Clause Language DOCUMENT RECORD
"
In the event You cancel Your monthly subscription, You will not receive a refund, but You will receive Your Product for the remainder of the billing month You cancel in, and no further charges will be incurred.

— Excerpt from Equifax's Equifax Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Equifax Terms of Use
Entity
Equifax
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-053579
Document ID
CA-D-00590
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7cbc0fe5af19e7689d7e72da5e90cafcc27f4f1c89318f4b3ff9c5e9c2dcbe2c
Analysis generated
May 7, 2026 14:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Equifax
Document: Equifax Terms of Use
Record ID: CA-P-053579
Captured: 2026-05-07 14:27:31 UTC
SHA-256: 7cbc0fe5af19e768…
URL: https://conductatlas.com/platform/equifax/equifax-terms-of-use/provision/CA-P-053579/monthly-subscription-no-refund-on-cancellation/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Equifax's Monthly Subscription No Refund on Cancellation clause do?

Users who cancel a monthly subscription lose the paid remainder of the month in monetary terms but retain access to the Product through that month and face no additional charges.

How does this clause affect you?

The reader who cancels a monthly subscription receives no refund for any unused portion of the billing period but retains Product access until the end of that billing month.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with Equifax?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Equifax.