This analysis describes what Equifax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The refund is limited to fully unused months, meaning any partially used month is excluded from the refund calculation.
A cancelling annual subscriber receives a partial refund covering only completely unused months, not any partially elapsed month.
How other platforms handle this
It is not possible to get a "partial refund" or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.
If you request and obtain a refund, your subscription to the Services will be terminated as soon as the refund is initiated.
For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.
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"In the event that You cancel Your annual subscription, You will receive a refund based on the original purchase price and the number of fully unused months... in Your annual subscription.— Excerpt from Equifax's Equifax Terms of Use
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The refund is limited to fully unused months, meaning any partially used month is excluded from the refund calculation.
A cancelling annual subscriber receives a partial refund covering only completely unused months, not any partially elapsed month.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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