This analysis describes what Dun & Bradstreet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This liability exclusion establishes the scope of recoverable damages in disputes with Dun & Bradstreet by categorically eliminating claims for indirect and consequential damages and restricting recovery to direct damages only. The provision applies regardless of whether the company was made aware of the possibility of such damages, establishing a fixed contractual allocation of risk between the service provider and users.
The updated Terms of Use no longer include explicit language describing cookie preferences, consent options (Agree and Proceed, Required Only, Manage Choices), or chat functionality data collection requirements. Previously, the document stated that users could manage cookies or enable chat functionality through specific settings. This removal means users navigating the website will not find these disclosures in the Terms of Use itself, though cookie and chat functionality may continue to operate according to the Cookie Policy, which remains referenced separately.
View change record →Users operating under these terms may recover only direct damages in disputes with Dun & Bradstreet, as the clause excludes recovery for indirect damages, lost profits, lost data, lost revenues, and business opportunity costs. The provision applies to liability arising from the company's conduct across all service functions, including data compilation, interpretation, and delivery.
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"TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUN & BRADSTREET, ITS, LICENSORS AND BUSINESS PARTNERS AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE "RELATED PARTIES") WILL NOT BE LIABLE FOR ANY LOSS OR INJURY ARISING OUT OF, IN WHOLE OR IN PART, DUN & BRADSTREET'S CONDUCT IN PROCURING, COMPILING, COLLECTING, INTERPRETING, REPORTING OR DELIVERING SERVICES. DUN & BRADSTREET AND THE RELATED PARTIES WILL NOT BE LIABLE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, LOST REVENUES, LOSS OF BUSINESS OPPORTUNITY, AND THE COST OF PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE DUN & BRADSTREET SITE OR A LINKED SITE, OR WITH THE DELAY OR INABILITY TO USE THE DUN & BRADSTREET SITE OR A LINKED SITE, EVEN IF DUN & BRADSTREET AND THE RELATED PARTIES IS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.— Excerpt from Dun & Bradstreet's D&B Terms of Use
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This liability exclusion establishes the scope of recoverable damages in disputes with Dun & Bradstreet by categorically eliminating claims for indirect and consequential damages and restricting recovery to direct damages only. The provision applies regardless of whether the company was made aware of the possibility of such damages, establishing a fixed contractual allocation of risk between the service provider and …
Users operating under these terms may recover only direct damages in disputes with Dun & Bradstreet, as the clause excludes recovery for indirect damages, lost profits, lost data, lost revenues, and business opportunity costs. The provision applies to liability arising from the company's conduct across all service functions, including data compilation, interpretation, and delivery.
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