Dun & Bradstreet removed seven sentences from their Terms of Use that described cookie preferences, chat functionality, and related data handling disclosures. The removed language explained how users could select required-only cookies, enable chat functionality, and find additional information in the Cookie Policy. The updated terms no longer include these specific disclosures about cookie choices or chat feature requirements.
The updated Terms of Use no longer include explicit language describing cookie preferences, consent options (Agree and Proceed, Required Only, Manage Choices), or chat functionality data collection requirements. Previously, the document stated that users could manage cookies or enable chat functionality through specific settings. This removal means users navigating the website will not find these disclosures in the Terms of Use itself, though cookie and chat functionality may continue to operate according to the Cookie Policy, which remains referenced separately.
The updated Terms of Use no longer explicitly describe cookie preferences or chat functionality data requirements, shifting these disclosures to the separate Cookie Policy. Under GDPR and UK GDPR, organizations must provide clear, accessible information about cookies and data collection before obtaining consent. The removal of this language from the primary Terms document may create compliance risk if the separate Cookie Policy does not adequately address all required transparency and consent obligations.
→ Review D&B's separate Cookie Policy to understand cookie consent options and chat functionality data requirements
→ If you have previously used cookie preference features, verify that your settings remain available through the Cookie Policy or website settings
→ Users may not locate cookie consent options if they rely solely on the main Terms of Use, as those disclosures have been removed.
→ Organizations using D&B services may fail to adequately disclose cookie and chat data practices to their own users if they relied on the main terms to satisfy transparency requirements.
Language explaining cookie consent options (Agree and Proceed, Required Only, Manage Choices) was removed from the main Terms of Use.
Disclosure that chat functionality requires accepting Chat cookies and instructions for enabling it were removed from the main terms.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Users no longer see cookie management options described in the main Terms document, though these functions may still exist elsewhere or in the separate Cookie Policy.
Dun & Bradstreet removed disclosure language about cookie consent mechanisms and chat data handling from its primary Terms of Use document. Under GDPR and UK GDPR, organizations must provide clear, accessible information about cookies and obtain valid consent before deploying non-essential tracking. The removal of these disclosures from the main terms may signal a shift to managing cookie consent and chat functionality disclosure through separate cookie policy documentation. However, the removed language does not appear to have restricted user rights or created new obligations; it clarified existing functionality. Organizations using D&B services for EU customers should verify that cookie consent mechanisms remain compliant with applicable data protection law and that the separate Cookie Policy adequately addresses all required disclosures.
GDPR (Articles 7, 13, 14 on consent and transparency), UK GDPR (equivalent provisions), ePrivacy Directive 2002/58/EC (cookie consent requirements), CCPA (transparency requirements for data collection)
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002737.
See the full side-by-side comparison of every sentence added, removed, and modified.
🔒 Full diff — MonitorDun & Bradstreet removed 7 sentences from their privacy policy that previously explained cookie preferences, chat functionality, and links to …
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