CA-C-002737
D&B Terms of Use | Dun & Bradstreet
Document
Date detected
June 6, 2026
Effective date
June 6, 2026
Severity
Direction
Negative
Affected users
all users eu users uk users
Taxonomy
Transparency removal
Changes
−7 sentences removed
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Event Summary

Dun & Bradstreet removed seven sentences from their Terms of Use that described cookie preferences, chat functionality, and related data handling disclosures. The removed language explained how users could select required-only cookies, enable chat functionality, and find additional information in the Cookie Policy. The updated terms no longer include these specific disclosures about cookie choices or chat feature requirements.

MEDIUM

Consumer Impact

The updated Terms of Use no longer include explicit language describing cookie preferences, consent options (Agree and Proceed, Required Only, Manage Choices), or chat functionality data collection requirements. Previously, the document stated that users could manage cookies or enable chat functionality through specific settings. This removal means users navigating the website will not find these disclosures in the Terms of Use itself, though cookie and chat functionality may continue to operate according to the Cookie Policy, which remains referenced separately.

Governance Analysis

The updated Terms of Use no longer explicitly describe cookie preferences or chat functionality data requirements, shifting these disclosures to the separate Cookie Policy. Under GDPR and UK GDPR, organizations must provide clear, accessible information about cookies and data collection before obtaining consent. The removal of this language from the primary Terms document may create compliance risk if the separate Cookie Policy does not adequately address all required transparency and consent obligations.

Available Actions

Review D&B's separate Cookie Policy to understand cookie consent options and chat functionality data requirements

If you have previously used cookie preference features, verify that your settings remain available through the Cookie Policy or website settings

If No Action Is Taken

Users may not locate cookie consent options if they rely solely on the main Terms of Use, as those disclosures have been removed.

Organizations using D&B services may fail to adequately disclose cookie and chat data practices to their own users if they relied on the main terms to satisfy transparency requirements.

Key Clauses Affected

Cookie Preferences and Consent Disclosure

Language explaining cookie consent options (Agree and Proceed, Required Only, Manage Choices) was removed from the main Terms of Use.

Chat Functionality Data Requirement

Disclosure that chat functionality requires accepting Chat cookies and instructions for enabling it were removed from the main terms.

Full clause-by-clause analysis available with Analyst.
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
19d3f11e0002a3e29f6d395c3753582255fc200e2c8a8bbb01f29ddb5fe81f5e
June 4, 2026 01:22 UTC
✓ Verified
Current Version
b14d398d2245fd82e8fdfaa1419fbabaed0f6bc070502fe97af053ba8a39e768
June 6, 2026 11:12 UTC
✓ Verified
Change Detected
June 6, 2026 11:12 UTC
Analysis Methodology
Citation Record
Entity: Dun & Bradstreet
Document: D&B Terms of Use
Record ID: CA-C-002737
Captured: 2026-06-06 11:12:33 UTC
URL: https://conductatlas.com/change/2026-06-06-dun-bradstreet-db-terms-of-use-2737/
Accessed: July 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

1
Protection removed
Consumers Removed

Users no longer see cookie management options described in the main Terms document, though these functions may still exist elsewhere or in the separate Cookie Policy.

For legal and compliance teams

Institutional Analysis

Assessment

Dun & Bradstreet removed disclosure language about cookie consent mechanisms and chat data handling from its primary Terms of Use document. Under GDPR and UK GDPR, organizations must provide clear, accessible information about cookies and obtain valid consent before deploying non-essential tracking. The removal of these disclosures from the main terms may signal a shift to managing cookie consent and chat functionality disclosure through separate cookie policy documentation. However, the removed language does not appear to have restricted user rights or created new obligations; it clarified existing functionality. Organizations using D&B services for EU customers should verify that cookie consent mechanisms remain compliant with applicable data protection law and that the separate Cookie Policy adequately addresses all required disclosures.

Full institutional analysis

Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002737.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
D&B Terms of Use
Entity
Dun & Bradstreet
Captured
June 6, 2026
Source URL
https://www.dnb.com/utility-pages/terms-of-use.html
Other changes to D&B Terms of Use
Previous change Jun 4, 2026
Dun & Bradstreet added language to their Terms of Use requiring users to enable chat cookies to use chat functionality. …
Low Neutral
Next change Jul 8, 2026
Dun & Bradstreet updated its Terms of Use on July 8, 2026 to add explicit cookie and chat functionality disclosures. …
Low Neutral
View full version history →
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