Provision record
DocuSign · DocuSign Privacy Statement · View original document ↗

Transactional Messages Continue After Marketing Opt-Out

Medium severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Stripe Medium

even if you opt out of receiving marketing-related communications from us, we retain the right to communicate with you about the Services you receive (like support and important legal notices)

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

SoFi Medium

You agree that SoFi may contact you to tell you about and to offer products or services we believe might be of interest to you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are a registered user of our Services, or if you have engaged in transactions with us, we may continue to send transactional or relationship messages...after you opt out of marketing messages.

Excerpt from DocuSign's Privacy Statement

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Date stated by the document
Oct. 9, 2025
As printed in DocuSign’s text (version CA-V-002818), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002818, captured May 21, 2026
Record ID
CA-P-031511
Document ID
CA-D-000198
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002818)
cecb7b679a86e4c8688c4a253f996bc2ee16b5a36bc2cb3e435dadd6364b7ad3
Analysis generated
July 9, 2026 06:43 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002818 (checked Oct. 5, 2026)
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-031511
Version: CA-V-002818
Captured: 2026-05-21 00:21:55 UTC
SHA-256: cecb7b679a86e4c8…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/provision/CA-P-031511/transactional-messages-continue-after-marketing-opt-out/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DocuSign's Transactional Messages Continue After Marketing Opt-Out clause do?

The clause states: “If you are a registered user of our Services, or if you have engaged in transactions with us, we may continue to send transactional or relationship messages...after you opt out of marketing messages.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.