This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated privacy statement discloses that DocuSign collects marketing contact data from third-party sources, specifically from data provider Clay, which may include professional details such as job title, employer, and location. This data is used to support sales and marketing efforts. The policy also clarifies that individuals who opt out of email marketing will have minimum data retained to honor that request. These disclosures make explicit a practice that was previously not clearly described in the privacy statement.
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Right to Know: The right to request details about the Personal Information we collect, use, or disclose, as well as information about our data practices.
Introduction If the CCPA is applicable, you have the right to know and understand how we collect, use, disclose, and share your Data, to access your Data, to request that we delete specific Data, to exercise your rights to opt-out...
The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices.
"Provide you the categories of personal information we have collected or disclosed about you in the last 12 months; the categories of sources of such information; the business or commercial purpose...Excerpt from DocuSign's Privacy Statement
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “Provide you the categories of personal information we have collected or disclosed about you in the last 12 months; the categories of sources of such information; the business or commercial purpose...”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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