This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated privacy statement discloses that DocuSign collects marketing contact data from third-party sources, specifically from data provider Clay, which may include professional details such as job title, employer, and location. This data is used to support sales and marketing efforts. The policy also clarifies that individuals who opt out of email marketing will have minimum data retained to honor that request. These disclosures make explicit a practice that was previously not clearly described in the privacy statement.
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You can opt out of third parties collecting your Personal Information for targeted advertising purposes in the United States by visiting the National Advertising Initiative's (NAI) opt-out page...
You may update your Privacy Settings, including opting out of cookies and other tracking technologies.
If you use an authorized agent to submit a request, we will not act on that request unless we are able to authenticate, with commercially reasonable efforts, both your identity and the authorized agent's authority to act on your behalf.
"If you would like to opt out of such "sales" or "processing" for targeted advertising purposes through cookies and similar online technologies, please click on the "Your Privacy Choices" link in our website footer.Excerpt from DocuSign's Privacy Statement
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “If you would like to opt out of such "sales" or "processing" for targeted advertising purposes through cookies and similar online technologies, please click on the "Your Privacy Choices" link in our website footer.”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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